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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11843571 Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water\'s 6,500 talented professionals leverage their significant expertise and the company\'s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest \$30 to \$34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron\'s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency\'s WaterSense Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Do you have a passion for the Development of Communications, Materials/Tactics and are proficient in Microsoft Excel, with a Bachelor\'s Degree in Journalism or Public Relations? Then this role for you! Illinois American Water is seeking our newest External Affairs Rockstar! Apply now for immediate consisderation! This role will sit in one of the following offices: Peoria, Belleville, Champaign OR Woodridge.

Primary Role

This position will allow this successful candidate to provide communications counsel and support to state and district management teams and to develop, coordinate, implement and manage external communications activities to support the success of the state business plan and operating objectives. The primary areas of responsibility include a statewide and district focus on public relations, social media, customer communications, employee engagement, community relations, corporate social responsibility and local support to government relations and business development activities.

This successful candidate will manage administrative tasks that include but are not limited to managing the customer ?nancial assistance program that work closely with our external partners. This professional is poised to respond rapidly and tactically to unanticipated events and critical issues such as main breaks and other critical incidents and provide support for proac ive and strategic communications and public relations outreach and responding to customer inquiries. A strategic approach and strategic thinking are critical to this role.

The External A?airs & Communications Sr. Specialist is a critical communications resource maximizing the company\'s communications e?ectiveness, customer education, employee engagement and community outreach within the communities we serve. This professional has experience with event planning, social media management, community engagement, relationship building and strategic communications including crafting talking points, key messages, press releases, handouts, and customer-facing materials. While not directly responsible for customer communications or

internal communication, the External A?airs & Communications Sr. Specialist is an active and vital component of an integrated communications team operating through a matrix management model that is responsible for functional excellence reaching all audiences with a full array of internal and external communications messages, tactics and activities. This professional is an agile relationship builder and ensures American Water is aligned with key community groups and organizations so that American Water is well regarded as a \"good corporate citizen\". The Sr. Specialist will ensure that the company is e?ectively aligned and positioned to develop and sustain