Experience Inc. Jobs

Duties include, but not limited to:

• Work within our Work Order Management System - Maximo
  • Process/review of Service Requests in Maximo:
    • Via Service Now or Calls into the Facility Operations Center (FOC)- Call Center.
  • Quality check of work orders residing within Maximo including electronic or paper backup:
    • Verifying work orders have proper attachments, signatures, permits, drawings, LOTO, tank inspection forms.
    • Ensure all required fields/tabs are filled out on the Mobile Maximo platform.
    • Contacting service requestor for missing information.
  • Scanning and attaching backup documentation
• Handling and documenting Emergency Work Orders and Emergency Call In's.
• Initiating the Emergency Work Requests by calling the Site Shift Supervisor's, Facility Project Managers (FPM), Supervisors and Shops directly.
• Tier 1 Safety Memos: creating work orders from deficiencies found, following up, and performing memo closeouts.
• Assisting the Preventative Maintenance (PM) program and/or Work Scheduling Programs with administrative tasks including but not limited to data entry, (e.g., meter readings, asset information, any notes needing to be added into the work order, etc.).
• Order office supplies for FOC.
• Processing requests for Safety Shoes and Safety Glasses for the IBEW and FOC Staff.

Required Knowledge, Skills and Abilities:

• High School/GED diploma
• Experience in office administrative support
• Experience with data entry
• Proficient in Microsoft Office (e.g., Excel, PowerPoint, Teams, and Outlook)
• Strong writing and grammatical skills
• Strong oral communication skills
• Strong interrelation skills
• Ability to work well in a large or dynamic team setting

Preferred Knowledge, Skills and Abilities:

• College degree
• Knowledge of commercial/industrial facilities operations or construction
• Work Order Management System experience highly desirable, especially Maximo
• Database experience

The Lab's placement policy is to select the best qualified candidate for an available position. With respect to Bargaining Unit positions, candidates are considered in the following order: (1) present benefits-eligible employees within the department/division and/or appropriate bargaining unit, with preference for those within the immediate work group; (2) present benefits-eligible employees within the Laboratory; and (3) outside applicants. The full salary for this position is $29.54 per hour.