Job Information
Pennsylvania State University Administrative Assistant - IT, Facilities and Media Center in University Park, Pennsylvania
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf) .
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Bellisario College of Communications is seeking an Administrative Assistant to join the Facility and IT Departments within the college. This position will provide support for the Bellisario IT, Bellisario Facilities and Bellisario Media Center.
Responsibilities: The successful candidate will be responsible for the following:
Coordinate operational activities of the IT Department, Facilities and Media Center
Set and assign service tickets, ensure schedules are maintained and deadlines are met
Respond to routine and moderately complex questions/issues concerning unit/University policies, processes, and procedures from internal and external contacts
Complete purchase orders, process goods confirmations, follow up with all orders
Coordinate office equipment and materials purchases
Communicate with internal and external stakeholders, budget admin, and management to exchange information, resolve issues or concerns
Support the unit managers for Bellisario IT and Bellisario Facilities in promoting good stewardship
Manage shared licenses and renewal payments.
Serve as the Access Coordinator within CCURE and Asset Transfer Agent for the units
Serve as back up for the Parking Chair and Safety Officer
Arrange meetings, assist with the coordination as related to Facilities/IT for special events, conferences, and other functions
Support facilities coordinator and manage keys/key inventory
Monitor the Bellisario IT and Bellisario Facilities shared email and phone lines
Create Help Desk Tickets for IT and OPP Work Orders as required
Serve as resource to others on a variety of subjects including office equipment, software application usage, and information processing procedures
Other duties as assigned
Work Arrangement: This position is customer facing and will operate onsite, with limited remote work possibilities.
Education and Experience: This position will be filled either at the Intermediate Support level, or the Senior Support level. The level will be determined based on the qualifications of the successful candidate. The minimum qualifications for the Intermiediate Support level are a High School Diploma/GED or Vocational Training/Degree and 2+ years of relevant experience or an equivalent combination of education and experience.The minimum qualifications for the Senior Support level are an Associate's degree and 4+ years of relevant experience or an equivalent combination of education and experience.
Experience with and or ability/willingness to learn student, financial, employee, and reporting information systems such as SAP Concur (travel and expense reimbursement system), Shop OnLion (purchase portal), 25Live (room reservation portal), CCURE (security system software), and LionPath (student portal) are required. The successful candidate should also:
possess and exhibit exceptional interpersonal, verbal, reading, and written communication skills.
possess demonstrable conscientious attention to detail and organization.
be highly motivated and exhibit a high level of professionalism and dedication to exceptional customer service.
be able to work with minimal supervision and exercise discretion and make informed and independent judgement.
have excellent computer skills, including proficiency in all Microsoft Office applications.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.
Penn State offers competitive benefits to full-time employees, including medical, dental, vision, and retirement plans, in addition to tuition discounts (75% discount for spouse and children), and paid holidays. Please visit https://hr.psu.edu/current-employee/benefits for more detailed information.
The salary range for this position, including all possible grades is:
$38,300.00 - $61,000.00
Salary Structure (https://hr.psu.edu/current-employee/compensation/staff-salary-grades-and-leveling-matrix) - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)
PA State Labor Law Poster
Affirmative Action (https://policy.psu.edu/policies/hr11)
Penn State Policies
Copyright Information (https://www.psu.edu/copyright-information)
Hotlines
University Park, PA