Experience Inc. Jobs

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Responsibilities

• This position is responsible for providing the leadership, direction and resources to effectively manage physical plant functions, construction, daily departmental operations and special projects in support of Citywalk, CityWalk O&O and Parking Operations. Stay current with job and industry knowledge and continually develops skills to achieve higher levels of excellence and contribution.

• Manage and standardize the operations and activities of the Maintenance department Hilltop-wide by allocating and coordinating labor and non-labor resources to ensure maximum efficiency.

• Responsible for overseeing the day to day maintenance of physical plant assets, equipment, utilities, grounds, and, testing of emergency systems.

• Responsible for managing approximately (14) fourteen union hourly technicians, (1) Tech Services Supervisor of the CityWalk Technical Services Department.

• Provides positive and strong leadership, coaching, and mentoring for employees as well as monitor performance and results.

• Oversee the Maximo Work Order Process by ensuring work orders are being assigned, completed, and closed out. 

• Ensures all Preventive Maintenance and Compliance items are scheduled, completed, and documented.

• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.

• Works closely with internal clients to identify and correct operational issues quickly.

• Assists with developing and executing the Annual Operating and Capital Plans for the department.

• Assists with the pre-qualification and evaluation of potential construction and service vendors. Works with the general contractors, vendors for site/construction sequence and logistics with general contractors, vendors and USH project team with regards to access, insurance, etc. required to gain access to the site.

• Assist with reviewing design documents for construction, completeness, corrections, and coordination and compile a list of comments. Reviews the existing facility status to evaluate what potential issues used to be addressed by the design documents.

• Prepares all documentation required for site access, lay down and other logistics for the contractors and vendors. Assists in the presentation of all required construction management processes including but not limited to: RFP’s, RFI’s, Shop Drawings, Directives, Submittals, Punch Lists, Short Form Agreements and other documents as required.

• Support USH project team for progress payment and related walk-through and inspections. Manages and coordinates staging area inventories for arrival and dispatch. Supervises facility and progress in accordance with the master schedule.

• Assists with overall punch list and close out process for the facility. Reviews all final submittals from the contractor for all close out documentation including, but not limited to shop drawings, submittals, as-builts, warranties, lien waivers, etc.

This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $85,000

Qualifications/Requirements

• Minimum of 5 years of demonstrated experience in facilities/plant management. Construction/project management experience.

• Ability to work mornings and/or evenings, weekends, holidays, and overtime when necessary.

Desired Characteristics

• Working knowledge of Facility Life/Safety Systems and equipment (Fire alarms-fire sprinkler systems)

• Working knowledge of facilities equipment, systems, quality control and troubleshooting within the area of responsibility (Electrical, HVAC, Water Treatment, Plumbing, Painting, Landscape, Maintenance, General Construction, Paving/Roadways, A/V systems, Commercial Kitchen Equipment)

• P+L experience, command of budgeting and costs controls

• A strong passion for delivering the highest quality guest service

• Ability to achieve results through the flawless execution of strategies and objectives

• Ability to communicate effectively with vendors and employees and all levels of management

• Strong organizational, planning, delegation, mentoring and coaching skills

• Ability to manage multiple tasks effectively, solve problems quickly, and utilize sound judgment.

• Working knowledge of Microsoft Office, Microsoft Project, Maintenance Management Software

• Experience in a Union work environment preferred

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.