Job Information
Kean University Dean's Office Support Specialist, College of Liberal Arts in Union, New Jersey
External Applicant Instructions
Please upload your resume/CV for automatic population of information to your Kean application.
Your contact information, work experience and education will be automatically filled in. Please review all fields – you will need to verify that the data is accurate.
In the “My Experience” section, you will find a resume/CV upload option where you can submit your cover letter and any other supporting documents you may wish to submit.
College of Liberal Arts, Office of the Dean
Dean’s Office Support Specialist
The Dean’s Office Support Specialist (Professional Services Specialist 3) in the Office of the Dean independently performs professional functions to assist with a range of day-to-day operations including academic, administrative and student support and provides direct assistance to Kean students, staff and faculty. This position will report to the Assistant Dean and have work assignments coordinated by the Assistant Dean, Associate Dean and Dean.
The Support Specialist will provide outstanding customer service to support students, staff and faculty. All work performed will support students and the academic, research and student-support operations of the College.
The Support Specialist acts as one of the first points of contact for students, faculty, staff and visitors entering the Office of the Dean in-person or contacting the department by phone or email; provides information to students, faculty, staff and visitors regarding College procedures, forms and other related areas; and does related work as required. This position may require travel and a flexible schedule including evening and weekend hours.
Qualifications: Graduation from an accredited college with a Bachelor’s degree and two years of professional work experience in an institution of higher education, education or a related position is required. Prior work experience in higher education providing academic support services is preferred. Internal applicants who do not possess the required education may substitute full-time related Kean work experience on a year-for-year basis. A Master’s degree in a related field may be substituted for one year of the required experience. Candidate must have the ability to use computer software including, but not limited to: Microsoft Office Suite, learning management/web-based learning systems, HRIS, social media, Google platforms and website content management software. Strong oral and written communication skills, excellent organizational skills and excellent customer service skills are essential.
Candidacy review begins immediately and continues until appointment is made. Please submit your cover letter, resume/CV and contact information for three professional references. Official transcripts are required prior to the starting date of employment.
Attention current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts): Please apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.
Additional Information
Kean University complies with the New Jersey First Act (https://www.nj.gov/labor/research-info/njfirst.shtml) (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures (https://www.kean.edu/media/reasonable-accomodations) .
Diversity & Non-Discrimination Statement
Kean University is committed to establishing and maintaining a diverse campus community through inclusive excellence and equal opportunity. Kean’s commitment to access and equity is designed to prepare each graduate to not only thrive, but climb higher in a diverse world. As an affirmative action, equal opportunity institution we work to support a campus-wide agenda to foster a community that both values and promotes the diversity and equity of all students, faculty, staff, administrators, and beyond.
EEO/AA Statement
Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer