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Papé Material Handling, Inc. Service Coordinator - 538875622 in Union Gap, Washington

*PAPE MATERIAL HANDLING, INC. - YAKIMA, WA* *SERVICE COORDINATOR:* Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detail person, but also love working with people? If this sounds like you, we would love to hear from you! Pape Material Handling, the premier capital equipment dealer in the West, is looking for a Service Coordinator to join their team in the Yakima area. At Pape, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team! WHAT YOULL DO: As our Service Coordinator, you will be in a dynamic, multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape. Every day, you will be responsible for managing incoming and outgoing service department work, assisting customers both in person and on the phone, and ensuring each customer is provided excellent customer service. Additionally, you will prepare warranty paperwork, monitor warranty reimbursements, assist with dispatching technicians, and more! To thrive in this role, you must be a detail person, enjoy working at a fast pace, and have a winning attitude. WHAT YOU NEED:

  • Excellent computer skills including Word, Excel, Outlook, and the ability to learn our internal computer systems.
  • Excellent communication and customer relations skills.
  • Ability to thrive in a team.
  • Experience working directly with customers and knowledge of the material handling market are preferred.

*Compensation: $20-28/hr (Depending on Experience)* *Why work for Pape:*

  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans, Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
  • Advancement Pape is a dynamic, growth-oriented organization with a focus on promoting from within.
  • Stability and reputation Pape is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape is known for their stability, honesty and integrity.
  • Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
  • Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilitie The contractor will not discharge or in any other manner discriminate against employees or