Job Information
Mohegan Sun Lead Barista - Starbucks in Uncasville, Connecticut
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Position Summary:
This position is responsible for modeling our customer service commitment, delivering high-quality products, maintaining a safe and clean store and confidently running shifts that create the Starbucks experience for our baristas and customers.
Primary Duties and Responsibilities: includes but not limited to:
Maintains outlet inventory/supplies as well as outlet cleanliness
Performs point of sale (POS) functions including comps and voids
Makes coffee and specialty drink items and fills food orders
Assigns Baristas to daily stations
Secondary Duties and Responsibilities:
Communicates inventory needs and maintenance problems to management
Sets up stations and performs side work and opening/closing duties as directed by supervisor
Receives, fills and delivers stock orders/requisitions
Assists with certification of new baristas
Complies with and maintains safety and sanitation standards
Minimum Education and Qualifications:
High School Diploma or equivalent
Experience in fast food or restaurant service with point of sale (POS) cash tendering knowledge
Competencies: Incumbent will master the following competencies while in this position:
Excellent written and verbal communication skills
Strong organizational and multi-tasking skills
Thorough knowledge of point of sale system and cash handling accuracy
Complete knowledge of outlet offerings and preparations
Increased speed in processing guest orders
Working knowledge of MS Office and Stratten Warren
Training Requirements:
Outlet-specific standard operating procedures
Point of sale (POS) system
Completes all Starbucks Lessee required training
Physical Demands and Work Environment:
Must be able to lift up to 30 lbs.
Must be able to bend and stand for the entire shift
Must be able to work in a fast paced environment with frequent interruptions
Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
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Work Shift:
Regular
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.