Experience Inc. Jobs

Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

A UPS (Uninterruptible Power Supply) Battery Team Manager is responsible for overseeing the team that manages and maintains the battery systems for UPS's. The key responsibilities of a UPS Battery Team Manager typically include:

Team Management:

• Recruit, train, and supervise a team of technicians and specialists responsible for UPS battery maintenance and replacement.

• Assign tasks, monitor performance, and provide guidance and support to team members.

• Conduct performance evaluations and ensure adherence to safety protocols and industry standards.

Battery System Maintenance:

• Develop and implement preventive maintenance schedules for UPS battery systems.

• Oversee regular inspections, testing, and monitoring of battery systems to ensure optimal performance and identify potential issues.

• Coordinate battery replacements and upgrades as needed, ensuring minimal downtime and disruption to operations.

Project Management:

• Plan and manage large-scale battery replacement projects, ensuring timely completion within budget and quality standards.

• Coordinate with other teams, such as facilities management, to ensure seamless integration and minimal disruption during battery system upgrades or replacements.

Inventory Management:

• Manage the inventory of spare batteries, ensuring adequate stock levels and timely procurement of replacement batteries.

• Implement inventory tracking systems and maintain accurate records of battery installations, replacements, and warranties.

Compliance and Safety:

• Ensure compliance with relevant regulations, codes, and industry standards related to UPS battery systems and their safe handling, storage, and disposal.

• Develop and implement safety protocols and training programs for team members to mitigate risks associated with battery handling and maintenance.

Vendor Management:

• Establish and maintain relationships with battery manufacturers, suppliers, and service providers.

• Negotiate contracts, evaluate vendor performance, and ensure timely delivery and quality of products and services.

Budgeting and Cost Control:

• Develop and manage the budget for UPS battery maintenance, replacements, and related projects.

• Analyze costs, identify cost-saving opportunities, and implement strategies to optimize resource utilization.

Reporting and Documentation:

• Prepare and present regular reports on battery system performance, maintenance activities, and project status to stakeholders and management.

• Maintain accurate and up-to-date documentation, including maintenance logs, battery specifications, and warranty information.

The UPS Battery Team Manager plays a crucial role in ensuring the reliability and continuous operation of critical power systems by effectively managing the team responsible for maintaining and replacing UPS battery systems.

Physical Requirements:

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

• Participate in group lifts for 40+ pounds

• Maintain balance and perform construction tasks while on a ladder

• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position

• Work in an environment requiring provided ear protection

A day in the life

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

You'll also be responsible for managing your team's schedules, ensuring proper training and certifications, and maintaining inventory levels of batteries and equipment. Effective communication with clients, vendors, and your team is crucial to ensure seamless operations and timely resolution of any issues.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• High school or equivalent diploma

• 2+ years of experience in a management position with 5 or more direct reports

• 2+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

Preferred Qualifications

• Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)

• 3+ years of experience in a management position with 5 or more direct reports

• 5+ years of experience working in a data center or other mission critical environment with an emphasis on building and equipment operation

• An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units

• Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.