Job Information
Fusion Risk Management Solution Engineer (UK) in UK, United Kingdom
The Role
Our Solutions Engineer acts as a Solution Consultant who is responsible for presenting our product and services in the best light to prospects and customers and removing all technical objections in the sales cycle. To accomplish this, the Solutions Engineer must have a strong desire to leverage both their technical and sales skills, including the ability to configure and effectively demonstrate the current features and functionality within the Fusion Framework® Continuity Risk Management System™.
Specifically, you will work with Fusion Account Executives and Account Managers to:
Respond to prospect requests for product and services information, price quotes, and product trials
Determine prospect requirements for product capabilities and Advisory Services
Structure solutions to address prospect requirements
Manage the Fusion Framework® demonstration process, including incorporation of representative samples of data and customer use-case features and functionality
Support development and presentation of proposals
Provide sales training and pre-sales support to the sales team, ensuring their full awareness and knowledge of the Fusion Framework®, its capabilities, and new features
Work with the Delivery team to successfully transition the customer into implementation
Keep Marketing and Product Management apprised of evolving market needs
Knowledge, Skills, and Abilities
Knowledge of related SaaS applications or web technology
Knowledge of The Fusion Framework System preferred
Specific knowledge of enterprise integration technologies (APIs, Middleware, ETL tools, etc.) strongly preferred
Strong communication skills, including oral, written, presentation, and interpersonal
Ability to translate complex technologies to all user types
Ability to be a self-starter, demonstrating the ability to work independently and collaborate with a team
Ability to take ownership of assigned tasks and see them through to completion
Ability to quickly innovate and adapt to a rapidly changing technology landscape
French and/or German speaking preferred
Qualifications (Education and Certifications)
Bachelor's degree in Computer Science, Information Systems, Software Engineering or related program, preferably with a business focus
Experience with Salesforce.com or Force.com strongly preferred
Experience with Business Continuity, Disaster Recovery, Crisis & Incident Management , Third Party Risk Management , and other Resilience focused methodologies, strategies & use cases preferred
Minimum of 4 years at an enterprise software or services company in a technically focused, customer-facing role. Technical sales experience preferred.
Milestones for the First Six Months
In one month, you will:
Understand various types of demos by practice including: BIA, BCP, ITDR, IM/CM, OpRisk, Risk Connectors, TPRM, TPRM Connectors
Demonstrate an understanding of SFDC capabilities including Flows, Permission Sets, Reporting & Dashboarding
In three months, you will:
Participate and lead in some instances existing client and prospect demo of various Fusion capabilities
Demonstrate proficient understanding on all Fusion Connector series
Demonstrate skillful objection handling technics
In six months, you will:
Demonstrate knowledge of all fusion capabilities & offerings
Demonstrate working knowledge of Fusion sales story telling
Demonstrate an understanding of scoping process & scoping sheets
Participate in scoping calls
Record scripted demos
Help in trial setup and configuration
Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.