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By-Lo Oil/Speedy Q Markets Customer Service Representative in Ubly, Michigan

Customer Service Representative

Full Time

$11 - $13.50 per hour

 

As a Speedy Q employee, customer service is our number one priority.  Our CSRs are not just cashiers; they are the important face of the company for our customers and vendors.  

We strive to consistently deliver our Core Values to our customers through: 

• Servicing our Guests/Clients above all else!

• Be professional

• Seeing things through to the end

• Understand the value of reputation

• No Nonsense

• Have Fun!

Flexibility in shifts available

*Candidate Profile for all positions:  *

• Willingness and ability to approach and assist customers and other employees

• Must have a positive attitude and be self-motivated

• Ability to engage and uplift the emotions and attitudes of people around them

• People-oriented, friendly, enthusiastic, and smiles

• Assists in COVID procedures

• Honesty

• Willingness to learn

• Communicates effectively with customers, store manager, team members, and vendors

• Service Oriented/ Able to multitask

• Dependable and punctual -- reports to work on time and provides proper notice, if necessary

• Able to work independently and on a team

• Able to stay busy between customers

• Able to accept directions, follow instructions, and receive feedback 

*Basic requirements of all positions: *

• Must be in physically good shape and able to lift, bend and stand for up to ten hours

• Must be able to balance on a step stool or step ladder

• Must be able to work in a cooler at a temperature of 32 degrees

• Squat and get up quickly

• Reach and lift objects overhead

• Must be able to do basic math such as addition, subtraction, multiplication, and division under pressure and with precision and accuracy.

• Must be able to utilize calendars and clocks.

• Must be able to verbally communicate with customers and respond in a clear and understandable manner

• Work outdoors in summer and winter at various times and temperatures

• Repeatedly bend, lift, reach, twist, turn, and carry items up to 50 pounds

• Be able to multi-task under pressure in a fast-paced work environment

• Comfortable utilizing our open-door policy where you can report concerns about behaviors, integrity, or work environment to your supervisor or others without fear of punishment 

• Be part of a harassment-free team where no one is made to feel uncomfortable and where a hostile work environment is not tolerated

Additional Requirements for Delivery Driver:

• A valid Michigan Driver's License

• An insured Vehicle 

Shifts Available:

Morning

Mid-morning

Mid-day

Afternoon

Night

*Shift times may vary by store

SpeedyQ Markets - Speedy Q Markets #261

4497 N Washington St, Ubly, MI, 48475

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