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This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2218255

SUMMARY:

As a Community Health Worker (CHW), you will play a fundamental role in improving the health and well-being of individuals and families within a community center setting. Working closely with community members, healthcare providers, and social services organizations, you will provide navigation services, support, education, and resources to promote healthy behaviors and address health disparities. Your efforts will focus on underserved populations and marginalized groups, advocating for improving access to healthcare services and addressing social determinants of health.

MINIMUM QUALIFICATIONS:

• Associate degree in a field related to community service, social service, or health, or equivalent work experience. Certification as a Community Health Worker is a plus.
• Fluency in English; bilingual English and Spanish preferred.
• Must have a valid driver\'s license.
• Ability to pass a criminal background check, including social media.
• Excellent communications skills, both oral and written

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of local healthcare resources, social services, and community organizations.
• Excellent communication and interpersonal skills to effectively engage with diverse individuals and groups.
• Strong organizational and time management skills to handle multiple responsibilities and meet deadlines.
• Proficiency in data collection and basic computer skills for documentation and reporting purposes.
• Understanding of health education principles and the ability to effectively communicate health-related information.
• Willingness to work flexible hours, including evenings and weekends, to accommodate community needs.
• Conduct individual and group health education sessions
• Participate in outreach community events as needed

DESCRIPTION OF DUTIES:

• Build rapport and assess community members needs by actively listening to their concerns and barriers via phone calls, face to face encounters and/or visits to other settings where community members can be found.
• Utilize registries, electronic reports, and/or community referrals to proactively assess and coordinate services needed for community members. Assure that care is client centered.
• Conduct individual and group health education sessions, delivering information on preventive care, disease management, nutrition, exercise, and other health-related topics.
• Assist community members in accessing health related services, including (not limited to) scheduling appointments, coordinating transportation, navigating community resources, insurance, or financial assistance programs.
• Ability to travel to outreach events and engage with individuals who may benefit from health programs or services, in collaborations with local organizations. You must be able to speak effectively before groups and actively engage the public in outreach situations.
• Serve as an advocate for community members, helping them navigate the healthcare system, addressing barriers to care, and promoting policies that improve health equity.
• Comply with and successfully complete federal and state consumer assistance training required for personnel carrying out consumer assistance functions (YHI (Your Health Idaho), SHIBA (Senior Health Insurance Benefits Advisors), certifications) annually.
• Provide comprehensive information about Idahos Health Insurance Exchange and state/federal insurance programs (e.g., Medicaid, CHIP (Children s Health Insurance Program), Medicare). Properly assist as needed in completing and submitting applications for Medicaid, YHI, and Medicare.
• Participate in ongoing tr ining, learning sessions, conference calls, webinars and other professional development opportunities as allowed.
• Document and maintain records of encounters with individuals and/or families.
• Meets regularly with supervisor to review activities, identify problems, and identify priorities.
• Respect and appreciate the diversity of the community, adapting your approaches to effectively communicate and engage with individuals from diverse cultural backgrounds.
• Other duties as assigned.

OTHER RESPONSIBILITIES:

SAFETY:

Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.

COMPLIANCE (MEDICARE):

Family Health Se