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Whirlpool Corporation Senior Analyst - Training and Development Manufacturing Training Area (MTA) in Tulsa, Oklahoma

Requisition ID: 62102

ABOUT WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, Yummly and InSinkErator. In 2022, the company reported approximately $20 billion in annual sales, 61,000 employees and 56 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

This role in summary

Reporting to the North American Region (NAR) Technical Training Leader, the Sr. Analyst- Training and Development is responsible for all phases of the learning design and delivery process for hourly employees while supporting salary development as planned within the Manufacturing Training Area (MTA). This position will be responsible for analyzing training needs, execution of training, and measuring the effectiveness of the training solutions. This position also will assist with training coordination and technical writing of manufacturing-related documentation.

This position is located in Tulsa, Oklahoma.

Your responsibilities will include

  • Facilitate onboarding, orientation, and work readiness for hourly new hires.

  • Participate in a site-wide apprentice program by partnering with relevant internal stakeholders and external resources to identify needs and assess the overall performance of the program to drive continuous improvement opportunities.

  • Assist in leading the certification and management of internal trainers needed for hourly associate development and work readiness utilizing the 4 steps of the training method.

  • Conduct training needs assessment for hourly associates by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks.

  • Monitor and Manage costs associated with training activities inside the MTA.

  • Support the Human Error Committee to identify and eliminate human error losses through proper understanding of human nature and implementation of sustainable countermeasures.

  • Designs site standards and operational documentation and provide training solution through needs assessment and validation of job cover matrices

  • Lead People Development pillar to drive various initiatives of Competency development, Human Error management, Engagement and other initiatives related to World Class Manufacturing (WCM)

  • Oversee training based on job-specific, site-specific, and software application-specific classes.

  • Assess learner and system needs and the optimal learning methods for those needs.

  • Design, develop, and deliver systems training program content and instructional tools, including computer-based resources.

  • Technical Writing: Develop Standard Operating Policies (SOPs), work instructions, and other documentation.

  • Report training metrics related to systems training, such as satisfaction, completion rates, learner retention.

  • Monitor and continuously improve the effectiveness of training programs and resources.

Minimum requirements

  • Bachelor’s Degree

  • 3+ years of experience in Manufacturing including 1+ years of experience supervising or leading a team

Preferred skills and experiences

  • 3+ years of experience with design, development, and delivery of training programs including training needs analysis, training evaluation, and instructor evaluation

  • Experience with learning management system software applications and/or on-line training programs

  • Demonstrable ability to develop and implement training plans for onboarding of new hires

  • Ability to deliver information in a group setting both orally and written

  • Experience with learning management systems and related training and quality evaluation tools

  • Strong verbal and written communications skills, strong interpersonal skills, and ability to work in a team environment

  • Strong analytical, empathy, and problem-solving skills

  • Flexibility and adaptability to a fast-paced, changing operational environment.

  • Proficient in Google Suite Platform including Google Sheets, Google Slides, and Google Documents

RSRWH

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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