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Oklahoma State University Program Specialist- Academic Relations in Tulsa, Oklahoma

Job Summary The Program Specialist Academic Relations position will provide support to Admissions, Academic Advising, Enrollment, Prospective Student Services, and Scholarships and Financial Aid. Provide excellent customer service and disseminates relevant information to students, prospective students, and campus guests. Assist with the development and delivery of various communications projects. Provide support, maintenance, and reporting for undergraduate and graduate CRM systems. Organize and carry out tasks that support all departmental units, such as assisting current and prospective students, scheduling appointments, checking-in students, answering phones and voice mail, filing, processing student ID cards, and compiling reports. Provide unit specific support as designated by supervisor. (If you are viewing this job posting outside of the actual OSU job application website, please go to jobs.okstate.edu to apply and submit a resume.) Physical Requirements: Ability to lift and carry 8-10 pounds, reach, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations. ## Position Qualifications Required: * Associate Degree or equivalent experience * One year of customer service experience Preferred: * Bachelor’s Degree in related field * Two years of experience working in a Higher Education environment * Knowledge of Banner student enrollment and registration system and Slate CRM system
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