Experience Inc. Jobs

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Senior Strategy Consultant, you will serve as an Aftermarket Services consultant and divisional expert in Resource Industries (RI) where decisions and recommendations are made for strategic advantage and contribute to the division’s business and long-term leadership position. You will collaborate closely with enterprise partners on aftermarket growth strategies, foundational to delivering our customer experience standards and Caterpillar’s Services growth targets. You will be accountable for driving revenue and profitable growth for the Resource Industries Aftermarket Services team.

Our Resource Industries Aftermarket Services team knows that Winning in the Workplace starts with us. Here’s a little more about why you are excited to work with our team!

We are CUSTOMER-FOCUSED, listening to our customers and aligning services and resources to exceed their needs and ensure an overall superior customer experience.

We are ACCOUNTABLE, providing customers with complete aftermarket solutions and standing by our work, ensuring seamless implementation that leads to the best experience and optimum performance.

We PROUDLY REPRESENT CAT, living our values in action and always winning the right way.

We PARTNER with customers to achieve their goals and meet their business objectives, sustained by clear and constant communication and dealer alignment.

We are PRESENT for customers, taking the time to listen, to understand their operations, to evaluate their pain points, and to ensure the services and solutions we provide not only meet their needs but surpass their expectations.

You are excited about this opportunity because you will . . .

• Manage the five RI Aftermarket Operating Profit after Capital Charge (OPACC) improvement agendas.

• Govern the processes by which we track & execute growth.

• Provide visibility to the business segments, component organizations, product teams and leadership on RI Aftermarket OPACC projections and progress.

• Determine areas of growth opportunity to achieve our Services growth targets.

• Facilitate project prioritization discussions with key business partners.

• Provide training to business partners on the OPACC agenda, Services New Product Introduction process and New Services Development process.

• Provide support to the post-sale parts profitability analysis.

• Be responsible for performing other job duties occasionally as assigned based on business need.

What skills you will have:

Strategic Thinking: Experience working in strategy, sales, marketing and/or pricing.

Customer Focus: Knowledge and/or experience working with Cat dealers. Familiarity with machines, components, and systems.

Data Gathering & Analysis: Skilled in the use of analytical tools for lead & opportunity management. Experience in financial analysis.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Strong communication and presentation skills. Excellent influencing skills. A clear sense of accountability. Strong in initiative. Ability to make complex concepts easy to understand.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, business partners and peers. Motivated, a self-starter, able to work autonomously. Excited to work with people from different backgrounds and cultures.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top candidates will also have:

Aftermarket field experience.

Additional Information:

The primary location for this position is Peoria, IL, or Tucson, AZ.

This position may require 20 % travel.

Summary Pay Range:

$123,480.00 - $185,280.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

December 9, 2024 - January 5, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .