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ABM Industries Night Account Manager in Tucson, Arizona

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.

Position Summary Details:

Pay: $45K/YR+ DOE

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Shift: Sunday to Thursday 9 p.m. to 5:30 a.m.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.

Essential Duties

  • Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.

  • Control supplies, equipment, and personnel necessary to meet customer specifications.

  • Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.

  • Manage the company’s quality control monitoring and safety programs at the assigned buildings.

  • Conduct quality of service inspections at assigned buildings.

  • Attend ABM training workshops when scheduled.

  • Develop operational improvement plans and implements process changes within assigned buildings.

  • Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.

  • Ensure compliance with company policies and procedures and all federal, state, and local government regulations.

  • Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.

  • Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.

  • Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.

  • Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.

  • Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.

  • Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.

  • Responsibilities Clear include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.

  • Perform other duties as assigned.

Requirements

  • High School Diploma/GED required. Associates degree is preferred.

  • Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.

  • Experience in cost estimating/pricing work.

  • Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.

  • 1 year of proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services.

  • 1 year of supervisor experience in a janitorial capacity.

  • Industry specific certification/licensure may be required.

  • Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.

ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service.

ABM participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

•ABM does not sell or share your personal information.

•We collect basic personal details like your name and address, work history, and other employment related personal information. We also collect Sensitive Personal Information like race/ethnicity because we are required to do so by law.

•We collect this information in order to process your employment with us.

•We will keep your information for as long as is required by law.

Prior to the submission of your personal information, please review our Employee Privacy Notice (https://www.abm.com/wp-content/uploads/2023/12/ABM-Employee-Privacy-Notice-English-December-2023-FINAL.pdf) . If you are from California, please review our California Employee Privacy Notice (https://www.abm.com/wp-content/uploads/2023/12/California-Employee-Privacy-Notice-English-December-2023-Final.pdf) .

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