Experience Inc. Jobs

Description:

Distinguishing Characteristics:

Under minimal supervision, performs professional and advanced technical work designing, developing, implementing, maintaining, and supporting the client's systems and network infrastructure. Ensures the operational availability, performance, reliability, and effectiveness of all client network and computing systems both on-premise and cloud instances using VMWare. Installs and configures new technology infrastructure and network equipment, including servers, routers, switches, firewalls, access points, and other types of devices. Maintains and ensures the integrity of the Information Technology (IT) infrastructure and fiber backbone.

Performs network and systems security checks and security system installations/updates.

Supports IT customers in the operation and use of client IT technology systems and network equipment. May support and maintain other specialized IT systems including but not limited to:

Access Control Systems (ACS), Electronic Video Information Displays (EVIDS), paging systems, and Closed Circuit Television (CCTV).

Essential Functions:

The following functions and all other functions not included in this job description are to be performed in the best interests and for the greater good of the client.

• Manages performance and capacity planning for network systems. Identifies, analyzes, and resolves network and related system problems.

Installs, configures, and

troubleshoots network equipment such as routers, switches, firewalls, cabling systems, and other network hardware.

• Installs and tests software patches, upgrades, and other configuration changes.

• Monitors and optimizes network systems performance.

• Implements, upgrades, and maintains servers (including virtual and hybrid cloud) and associated operating systems, storage systems, and enterprise backup systems using the latest versions of VMWare.

• Monitors and tests system performance and provides solutions for any problems identified while maintaining and patching systems for optimal performance and security.

• Assesses, recommends, implements, and maintains solutions for systems security, including vulnerabilities associated with all types of cyber risks and threats. Identifies gaps in IT security for infrastructure and applications, including vulnerabilities and risks, using standard scanning tools, techniques, and procedures.

• Ensures technology infrastructure and network equipment are secure from unauthorized access based on best practices and federal mandates.

• Ensures all designated data is backed up and recoverable.

• Researches, recommends, and plans for the expansion, replacement, or upgrade of technology infrastructure and network equipment and related software. Identifies gaps or inefficiencies and resolves those issues effectively

• Collaborates with vendors, contractors, management, and other technical experts planning for modernization of current technology infrastructure and the design/installation of new systems. Serves as the subject matter expert on specific technology infrastructure and network equipment.

• Creates and maintains configuration documentation, service records, and procedures for technology infrastructure and network equipment and network management.

• Documents copper/fiber cable infrastructure for new and existing technology infrastructure using client-established standards and methods.

• Supports and performs technology infrastructure and network disaster recovery planning and business continuity initiatives.

• Acts as the technical lead and provides advanced technical information about client technology infrastructure, supporting other projects, analysis, and planning initiatives.

• Attends instructor-led technical education or completes online training to keep current on changing technology. Mentors others and ensures knowledge transfer between team members.

• Communicates and interacts effectively with all types of internal and external contacts and customers to resolve technical problems with technology infrastructure and network equipment.

• Keeps current with emerging technologies and how advances may be leveraged to increase the efficiency/effectiveness of the client's business processes.

• Be responsive to emergencies and situations that may involve loss of human life or property; support public safety and operational response to emergencies; utilize Incident Management System (ICS)/National Incident Management System (NIMS) protocols and procedures; coordinate and/or participate in after-action emergency debriefing with appropriate departments and stakeholders.

The above-listed functions are not necessarily all the essential functions. Job duties and functions may be expanded or reduced by management based on future changing needs and job requirements.

General

• Represent client effectively in meetings on a variety of technology issues.

• Maintain a discreet and professional sense of confidentiality. Understand that dissemination of information outside of the job requirements is based on "need-to-know"

• Prepare clear, concise, and comprehensive technical reports and other written materials.

• Establish and maintain effective working relationships with department personnel, other client personnel, representatives of other agencies, the local business community, and the public and airport users.

• Use Microsoft Office software, computers, and other office equipment.

Skills:

Vmware, Network engineering, Firewall, Cisco routers, Routing, Cisco switches, Cisco ASA firewalls, Network infrastructure, Systems engineering, Windows, Azure, Datacenter, Network design

Top Skills Details:

1. Network Engineer Level Experience (Layer 2 & 3) - Cisco Shop (routers, switches, firewalls, access points, etc...)

2. VMware

3. Security and Compliance focused mindset

Additional Skills & Qualifications:

Knowledge of:

• Windows operating systems, characteristics, protocols, commands, and components applicable to client systems architecture, including local and wide area networks (LANs, WANs), virtual networks, and virtual private networks (VPN).

• Routers, switches, firewalls, secure wireless, High-Availability (HA) environments, and remote access (especially Cisco devices).

• Principles, practices, and methods of systems and network administration and maintenance, including procedures for establishing network connectivity.

• Network architecture and basic theory and principles of network design.

• Advanced methods, principles, practices, and techniques for troubleshooting and determining the causes of system, computer, and related hardware errors and failures.

• Technology Infrastructure security standards and protocols including Software Defined Networks (SDN).

• Client cable and wiring standards.

• MS Office 365 and MS Teams

• Federal, state, and local laws/codes and regulations pertaining to the use of hardware and software.

• Project management tools and techniques.

• Hybrid cloud data center design and function.

• Capacity planning and monitoring within VMware infrastructure.

Skill in:

• Critical thinking, analyzing complex problems, evaluating alternatives, and making sound recommendations or taking prudent actions.

• Configuring, maintaining, managing, and tuning the operations of complex operating and network systems to achieve optimal technical performance and user support.

• Troubleshooting intricate system hardware, software, and network connectivity problems and making or recommending modifications.

• Installing and configuring all types of network/computer hardware, peripheral equipment, devices, or other technology.

• Preparing clear, concise, and accurate documentation, policies, work reports, and other written materials.

• Communicating to establish and maintain professional effective customer-focused working relationships with managers, vendors, consultants, and employees.

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.