Experience Inc. Jobs

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6732625

Under direct supervision of the Venue Manager, maintains highly efficient and courteous food and beverage operations in a fast paced setting by greeting guests, anticipating guest\'s needs, providing knowledgeable food & beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team based environment and must follow Arizona Title 4 Liquor Laws, TOGE alcohol training, as well as all Tohono O\'odham Gaming Enterprise (TOGE) internal controls, consistently. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities Responsible for operating the cash register, daily records and the proper tendering of all transactions. Responsible for balancing of cash register receipts, guest checks and gratuity sheets for Team Member\'s shift. Responsible for becoming familiar with discounts offered. Responsible for training new team members. Maintains a clean and orderly register area at all times. Maintains a good communication with team members and maintains a positive and professional work environment. Maintains a good communication with team members and maintains a positive and professional work environment. Provides customer service in areas as needed. Completes side work as assigned by Venue Manager or assigned team member. Restocks all work areas. Sweeps floors throughout shift to ensure appearance standards are met. Assists in the daily operation of the restaurant in an efficient, cost effective and labor effective manner. Recognizes that each team member is a representative of the casino and is responsible for demonstrating courtesy, respect and sensitivity to the needs of every person. Position requires that standard service techniques created must be learned and followed consistently. Adheres to all Arizona Title 4 liquor laws and companies internal controls. Serves guests in a responsive, caring, prompt, and courteous manner. Responds to guests requests. Must possess outgoing personality. Ability to operate the Point of Sale (POS) cash register. Responsible for the cleanliness and sanitation of the entire work area. Monitors guests to ensure that they are not intoxicated and well serviced. Monitors guests to ensure that they are not intoxicated and proper procedures are followed if intoxication is observed. Knows information regarding all Food and Beverage outlets/Casino Promotions and have ability to inform guest when asked. Contributes to a team effort and accomplishes related results as required. Works closely with other departments to ensure seamless delivery of service for our guests. Travel between Desert Diamond Casino properties may be needed. Maintains proper attendance in accordance with casino policy. Due to changes and modification in the job from time to time, we require team members to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this job description.