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Driven Brands Assistant Manager in Trussville, Alabama

Take 5 Car Wash is the world’s largest local car wash conglomerate – with over 200 sites in the United States. Car Wash US operates under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic.

The Take 5 Car Wash family is hiring customer service fanatics!

People person? Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. We offer every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments.

Why employees love working for Take 5 Car Wash US:

  • Potential to earn a competitive base pay plus additional weekly commission!

  • Health, Dental, Vision and Life insurance

  • 401k match

  • HSA and FSA plans

  • Paid time off and holidays

  • Parental leave

  • Free car washes!

  • Career growth opportunities

  • Must be highly energetic, hard-working and goal oriented

  • Excellent customer service skills required

  • Proven communication and leadership skills are a must

  • Must be at least 18 years old

  • Degree or certification preferred

  • Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays

  • Previous supervisory experience in a customer service industry

  • Proficient with computers including Microsoft Office

  • Previous POS systems/cashier experience

  • Ability to work outdoors in ALL weather conditions

  • Direct and supervise employees in the absence of the Site Manager

  • Execute open & close duties and follow designated procedures

  • Assist with training employees

  • Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures

  • Address customer complaints in the absence of the Site Manager

  • Escalate customer complaints to the Site Manager when appropriate

  • Assist with cash management in the absence of the Site Manager

  • Be polite and available to address all customer concerns and handle them in a professional manner

  • Always be ready to assist customers with menu options and payment

  • Provide customers with information and benefits of the fast pass program

  • Guide cars onto the track with a focused, pleasant, and competent demeanour

  • Perform visual inspections of the condition of each vehicle prior to entering the tunnel

  • Be proficient with all policies and procedures and able to perform them on a daily basis as needed and ensure the same for all other employees

  • Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized

  • Keep vacuums unclogged, hoses hung properly, and trash cans emptied

  • Work safely and report safety or maintenance issues to management

  • Other duties as assigned

Requisition ID: 2022-23393

External Company URL: https://careers-carwash.icims.com

Street: 5941 Valley Rd.