Experience Inc. Jobs

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)

Job Summary:

To assist in managing the sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.

Job Responsibilities:

• Fulfill manager-on-duty responsibilities when scheduled

• Assist in maintaining and administering operational expectations by following company policies and guidelines

• Oversee the daily operations of the rental department

• Manage rental inventory levels, ensure availability of equipment, and manage rental equipment maintenance and repairs.

• Assist in developing and implementing efficient rental processes, reducing wait times and optimizing the guest experience.

• Ensure that all staff are trained in rental equipment procedures, including fitting, safety checks, and product knowledge.

• Conduct ongoing training sessions to keep staff updated on new rental equipment and industry trends.

• Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager

• Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service

• Maintain all company paperwork according to policies and standards

• Assist Store Manager in monitoring and controlling daily operational budgets, including payroll

• Assist Store Manager in recruiting and maintaining a quality core staff

• Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales

• Assist Store Manager in communicating company values and goals to the employees

• Manage inventory control and meet or exceed inventory goals

• Enforce company cash handling and other Loss Prevention policies and procedures

• Remain current on new industry products and trends; demonstrate knowledge of products

• Be energetic, motivated and possess the ability to multi task

• Communicate ideas or issues with the store manager

Job Qualifications

Required:

• High School diploma or equivalent

• 2 years of retail experience required, snowsports retail experience required

• 1 year of supervisory experience required

• Comfortable with Microsoft Office products; Word, Excel, Outlook, and PowerPoint

• English fluency

• Excellent verbal and written communication skills

• Self-motivated with the ability to multi-task

Preferred:

• Familiarity with rental and retails POS systems

The expected pay range is $25 - $28. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 504471

Reference Date: 08/26/2024

Job Code Function: Store Operations