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ITW Human Resource Generalist in Troy, Ohio

ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries. The company’s products include ware washing equipment; cooking equipment, including ovens, ranges, and broilers; refrigeration equipment, including refrigerators, freezers, and prep tables; food processing equipment, including slicers, mixers, and scales; and kitchen exhaust, ventilation, and pollution control systems. ITW FEG has the largest service network in this industry to support our global customers, with highly specialized technicians and best-in-class supply chain procedures. The company was incorporated in 2001 and is based in Troy, Ohio. ITW Food Equipment Group LLC is an Illinois Tool Works Inc. subsidiary.

This on-site, office-based position, located in Troy, OH., is responsible for customer focused, action oriented, day-to-day professional HR support and policy administration relating to all phases of the employee life cycle (e.g., hiring, training, employee relations). Provides technical expertise, reporting & analytical support and may be responsible for Legal compliance / Employment Law (e.g., annual Affirmative Action Plan). This is an entry level professional, front line advisory HR position.


These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

The major responsibilities of this role include:

  • Policy and Guideline Management :

  • Creating, updating, and applying HR policies and company guidelines to ensure compliance with standards and laws set by authorities.

  • Drafting templates for HR documents.

  • Overseeing the hiring and onboarding process for new employees.

  • Recruitment and Onboarding :

  • Support the recruitment plan based on operational and sales projections.

  • Generating official internal documents such as offer letters, compensation analysis, and warning letters.

  • Educating newly hired employees on HR policies, internal procedures, and regulations during onboarding.

  • Data Analytics and Trending Analysis:

  • Merge employee data from multiple systems to identify trends related to attracting, developing, engaging, and retaining talent.

  • Create and maintain weekly, monthly, and quarterly workforce metrics and analysis and develop processes to streamline the compilation of reporting/analysis to drive data-driven decisions.

  • Record Keeping and Employee Engagement :

  • Maintaining both physical and digital files for employees, including documents, benefits, and attendance records.

  • Creating employee engagement plans, securing necessary budget approvals, and initiating relevant activities.

  • Collaboration/Standards :

  • Collaborating with external vendors, upper management, and employees to maintain business shared responsibility regarding Employee resource groups and Diversity, Equity, Inclusion & Belonging.

  • Performance Evaluation and Disciplinary Action :

  • Evaluating employee performance and adjusting pay scales accordingly.

  • Taking appropriate disciplinary action against employees who violate rules and regulations.

  • Addressing employee related issues.


The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

  • Bachelor’s degree in Human Resources, Business Administration, or related field required.

  • At least one year of human resource related experience preferred.

  • Ability to communicate effectively with a wide audience range.

  • MS Office application proficiency to drive efficiency, productivity, and accuracy.

Desired Education/Experience

  • Multi state Service or Technical experience a plus

Certificates and Licenses

  • SHRM-CP a plus.


The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is:

  • Has prolonged periods of sitting at a desk and working on a computer.

  • Operates standard office equipment.

  • Must be able to lift 15 pounds at times.

  • Must be able to access and navigate each department at the organization’s facilities.

Working Conditions

  • Office environment

  • Noise level in the work environment is usually moderate.

Hours of Work

  • Normal business hours with extended hours as needed.

  • Travel up to 5%.

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. _

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.