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The Arc of Rensselaer County Residential Services Coordinator in Troy, New York

Residential Services Coordinator

Troy, NY 12180


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Position DescriptionPosition Responsible To: Director of Residential Services

Number of People Supervised: 8+10 Direct Reports

Schedule: Generally days, hours are flexible depending on the needs of the program. This position shares a rotating on-call beeper responsibility.

Education and/or Experience Pre-Requisites: Bachelor’s degree in related field and 3 years of supervisory experience in human services or Associates Degree and 5 years of supervisory experience in human services. Must have a valid New York State Drivers license and good driving record.

1.0 - Basic Functions: Responsible for the overall administration and supervision of the designated ARC housing region by planning, organizing, directing and evaluating all functions and activities needed to ensure quality residential service and supports delivery.


2.1 Design and initiate ARC Residential designated region-wide planning that supports the outcomes for the Agency's Strategic and Tactical Plans, and the Residential Services operational plan.

*Provides training and supports to residential teams regarding the Agency's Strategic Plan

*Obtain, maintain and develop a quality workforce in designated residential supports

*Provides ongoing supervision and performance development to residential Mangers and Operation Managers in designated residential region.

This position requires a Bachelor's degree in Human Services or related field with 3 to 5 years of supervisory experience. Must have a valid NYS Driver's License with at least 1 year of driving experience with that license.