Experience Inc. Jobs

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Title:  Plant IT Support

Description:  STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines.  STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services.   Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List in 2020, 2019, 2018, and Top Minority Business Enterprise List in 2020, 2019, and 2018.

STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS.   Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded.

This is a full-time position that includes responsibilities of Plant IT Support

The right person for this position will have high energy, a positive attitude, and a high attention to detail, and an unwavering commitment to teamwork.   

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Skills Required:

• Support a multi-shift operation in a manufacturing plant.
• Must be able to work flexible hours in support a multi-shift operation.
• Requires rotating schedule to support business processes. (Days, nights and or weekends).
• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with Business IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary Focus on the integration / long term maintenance of applications.
• Assist team lead with managing assignments and workload.

• Develop, maintain, and share, accurate support documentation