Experience Inc. Jobs

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home decor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York's founding principles define a unique style synonymous with joy.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

Job title: Senior Muse

Essential Duties & Responsibilities: Client & Service Expert: * Expertise in the development of a clientele. *Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach. *Build and maintain new and existing client relationships and have a strong, productive client book. * Maintain clientele and thank you note standards. * Demonstrate strong use of selling skills. Leadership Presence: * Achievement of personal sales goals. *Educate team on sales plans, personal sales goals, store stats and drives team to achieve them. *Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. *Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity: *Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. *Ensure brand and operating standards are met to support brand consistency. * Ensure store presentation standards are achieved and maintained. Operational Excellence: *Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. *Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory. *Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required: *Minimum 2-3 years' experience in luxury goods or a comparable retail environment * College degree preferred Skills and Abilities Required: *Strong written and verbal communication skills * Detail oriented * Proactive ability to multi task and prioritize Physical Requirements: * Available to work store schedule, as needed, including evenings and weekends * Standing for extended periods of time *Able to safely lift boxes up to 40 pounds * Comfortable climbing ladders

Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to chan