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SMBC IT Project Manager Vice President (ServiceNow SPM) in Tralee, Ireland

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

The IT Project Manager is responsible for overseeing and managing technology projects throughout their lifecycle. This includes defining project objectives, scope, and deliverables, identifying risks and dependencies, and developing comprehensive projects plans. The role focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. Spends significant time on project management tasks, coordination’s, managing schedules, risks, and issues. As assigned, leads, or assists in the planning, implementation, and introduction of projects for new systems and technologies. Reports to the Director PMO and IT Governance.

Role Objectives

Leads planning, execution and/or implementation of projects through all phases, tasks and timelines.

Facilitates the definition of project missions, goals, tasks, funding and resource requirements.

Completes projects or assigned tasks in accordance with defined project management methodology.

Manages Project Budget & Resource allocation and utilization.

Manages clients/stakeholders (including subject matter experts from different Technical teams); determines needs, facilitates communication, and implements changes, where applicable.

Monitors project progress and provides regular status updates to management.

Manages vendors, negotiates/defines initial contracts, resolves issues, and provides ongoing communication; tracks deliverables.

Participates, where necessary, in requirements gathering/elicitation, design and/or testing phases.

Resolves or assists in the resolution of conflicts within and between projects or functional areas; implements changes where applicable.

Submits CR's (Change Requests) and SML's (System Maintenance Logs) as part of the change management process.

Ensures project closure activities are completed, including completion of all tasks, final updates to Schedule, closure of all risks/issues and archival of all documentation.

The candidate will work with the project managers in the Technology Pillars to ensure data quality in SPM and adherence to program/project procedures and standards.

Conduct Process Quality Reviews.

Qualifications and Skills

Formal project management expertise and knowledge of project management methodology/SDLC/PLC processes in IT financial services environments.

Demonstrated working knowledge of end-to-end IT processes.

Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors.

Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences.

Able to work well autonomously and be a complete self-starter.

Experience working with technology vendors to implement application, infrastructure or security product solutions.

3 to 5 years of specialized experience in Financial Services

Required BA/BS in Finance, Mathematics, Computer Science or Management Information System concentration is preferred.

Licenses /Certifications – PMI/ Scrum Master /Agile certification or the equivalent is advantageous

Language Skills: Business fluency in English

Software Systems / Programming Languages: ServiceNow SPM or equivalent, MS Office, MS Visio, MS Project, Enterprise Resource Management tools, CMMI/ITIL/COBIT is preferred; Agile Methodology / Framework

Additional Requirements

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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