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CNIB Foundation Trainer, Assistive Technology - Come to Work in Toronto, Ontario

Trainer, Assistive Technology - Come to Work

Full Time, Contract


Reports to: Manager ii, Outreach, Assistive Tech and Venture Pool

Direct Reports: No

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.

We're looking for a mission-driven Trainer, Assistive Technology - Come to Work who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Your Impact at CNIB

  • Regular follow up with potential and current Talent Pool participants by telephone, email and virtual platforms (Zoom Video / Microsoft Teams)

  • Assist Talent Pool with training regimen of activities and progress follow up with Talent as well as in to reporting tools.

  • Execution of at least one (1) Group session per month, with coordination of multiple 1on1 sessions per day/week/month based on areas of focus provided from the Program Lead/Coordinator working with the Talent Pool.

  • Conducts multiple 1-on-1 sessions with individuals within the Talent Pool developing skills in work related duties (i.e. email, documents, website, cloud storage, communications) via remote delivery courses and materials shared (developed, updated, shared). Accessible technology includes, Window accessibility features, screen readers, magnification software, smart phone Apps, etc.

  • Technologically savvy to learn new accessibility Apps, software and technology quickly to provide assistance and demonstrations to the vision loss community.

  • Excellent organizational skills to manage Outlook calendar to coordinate monthly workshops and one-to-one virtual meetings three to four times per day.

  • Register (tracking system) and follow-up with individuals for group participation for upcoming workshops and one-on-one technology training.

  • Produces ad hoc reports and CTW orientation presentations as needed.

Who you are:

Education and Certifications

  • Minimum Post-Secondary education or equivalent experience.

    Experience and Qualifications

  • 2(two) to 4(four) years of Training Delivery experience.

  • Language fluency – Written and Oral English), with written and oral French - an asset (preferred). One role must be filled with a bilingual individual. Second role, it is asset to be bilingual. Interviews will be conducted in both English and French.

  • Proven time management and organization skills; amenable to changing priorities, deadlines and procedures.

  • Advanced computer skills, with proficiency in MS Office software including Outlook email / calendar, Word, Excel, PowerPoint, and virtual platforms (Zoom Video / Teams).

  • Proficiency/Working knowledge of Salesforce (an asset).

  • Advanced knowledge of assistive technology (i.e. Zoomtext, JAWS, NVDA, Windows Narrator) required.

  • Previous Employment Counselling an asset.

  • Have an interest, aptitude and ability to research existing and new accessible technology for the vision loss community.

  • Excellent written and oral communications skills.

  • Customer service oriented with well-developed interpersonal skills.

  • Excellent administrative, time-management and organizational interpersonal skills.

  • Professional attitude, results oriented, self-directed and flexible.

  • Demonstrates mature and sensitive nature, as well as emotional and social stability when dealing with the needs of persons experiencing vision loss and other functional challenges.

  • Must be able to work independently.

  • Personal or professional experience relating to blindness and sight loss is considered an asset.

  • Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.


We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:

  • Flexible and hybrid working arrangements and schedules.

  • Opportunities for professional development and growth, including internal

  • Enticing internal employee referral program.

Be Part of Our Mission

If this sounds like the role for you, please visit our website to submit an application.

Closing date: June 13, 2024.

Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission here (https://www.cnib.ca/en?region=on) .