Experience Inc. Jobs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

The Senior Relationship Manager, Business Continuity Management is responsible for supporting the overall mandate of the Enterprise Business Continuity Management (EBCM) group through strategic and tactical process initiatives focused on supporting CIBC SBUs and LOBs in the strategic management of BCM. The mandate of this team is to is to ensure an effective enterprise BCM governance framework that is consistent with regulatory requirements and industry best practices/standards is developed, maintained and adhered to across the enterprise.

The position also contributes to the ongoing design, maintenance and cost effectiveness of the overall enterprise Crisis Management/Business Incident Management/Business Continuity Management Programs, recognizing the increasing importance of the management of business interruption risk in the environments in which CIBC operates. Responsibilities include contributions to operational and simulation testing. In the event of a major business interruption, the incumbent serves as an important member of the Enterprise Business Continuity Management (EBCM) team in the event of an incident.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Program management - Coordinates and manages the preparation, testing and maintenance of business continuity plans within the designated business unit and functional groups, in accordance with CIBC’s BCM Policy, BCM Standards and Guidelines and procedures. This includes the completion of resource dependency analyses for designated critical business units and the development of alternative BCP strategies for consideration and selection in the formulation of Business Continuity Plans. Provides expert consulting support in the review and documentation of plans, including training in the use of approved BCM templates, etc. Operational/Business Effectiveness - Actively participates as a member of the enterprise business continuity management team in the evolving design of the BCM program to meet CIBC’s recovery needs in the dynamic environments in which it operates. This includes representing the needs of the designated business and functional groups to the central group, ensuring resources are assigned to EBCM as required within designated critical business units, participating in BCM planning and networking sessions, etc. Participates in the design and implementation of corporate simulation exercises, call tree and other forms of exercises, on a global basis as required, to ensure an ongoing capability exists to meet CIBC’s overall recovery objectives. Manages the completion of annual Business Impact (Risk Assessment) and Exposure Minimization Analyses within the business units and functional groups and provides support and challenge to designated business units in the finalization of requirements, including the establishment of recovery objectives, determination of minimum resource requirements, finalization of backup office site arrangements, (either internal or third party), etc. Relationship Management - Maintain external relationships by working with other FIs as well as financial industry support groups (e.g., CBA) – to discuss emerging concepts, principles, theories and practices related to business continuity management. Work with people at all levels in the organization from senior business-unit leaders and corporate management to business partners. Expectations would include a hands-on teamwork approach to solving problems, planning, managing change and people related to all aspects of the incident and changes to support business recovery. Provides highly specialized advice and guidance, typically of a high-level tactical nature, to management/senior management (including business leaders/corporate policy makers), and client groups, when dealing with organizational business resilience. Business Continuity Management Support - Undertakes key BCM support role to senior management in the event of disaster. Provides crisis management expertise and specific knowledge about the business unit and functional groups their recovery plans; manages specific recovery activities as designated and required. Oversees due diligence through review of requirements and Business Continuity Plans (BCPs); operational testing to confirm the adequacy of BCPs to meet designated recovery objectives; also participates in the verification of key service provided / third party recovery capabilities. Utilizes expert knowledge of best practices in BCM to affect skills transfer to critical business units in developing effective operational processes and test scenarios.

Who You Are

• You demonstrate experience in. project, time, and organizational management with an ability to multi-task and deliver on a variety of planned initiatives and strategies, while also responding to unplanned events and issues. Self-motivated, problem-solver/problem manager and “big picture” thinker. Ability to gather, synthesize, organize and interpret data or information and formulate practical conclusions and insights. You understand the intricacies of CIBC. Previous experience in a CIBC line of business such as Retail and Business Banking, Wealth, Capital Markets, Finance, Technology Infrastructure & Innovation or other would be an asset. Well-developed understanding of internal control processes. In depth knowledge of risk and regulatory requirements as they apply to BIR. Excellent interpersonal, verbal and written communication skills. Strong influencing, negotiation and conflict resolution skills from a non-authoritative position.

• You’re a certified professional. Accreditation and certificate in BCM professional practices from either the Disaster Recovery Institute (DRI) or Business Continuity Institute (BCI).

• You’re digitally savvy. Excellent ability to integrate with multiple business units and corporate governance groups on complex issues. Must demonstrate the ability to influence senior stakeholders in situations that require cooperation and consensus of stakeholders to facilitate the communication and discussion of information/issues/ideas, and the gaining of acceptance and implementation of appropriate solutions.

• Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability

Due to the nature of this role, you will be required to submit a criminal record check for the purpose of enhanced screening following the commencement of your employment in this role, and on an annual basis thereafter. You will be requested to submit certain information to facilitate the check, when required commencement of your employment in this role. You will be requested to submit certain information to facilitate the criminal record check, when required.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 30th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Client Relationship Management, Compliance Monitoring, Group Problem Solving, Project Management, Regulatory Requirements, Risk Management Assessment, Work Collaboratively

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.