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Amazon Sr Program Mgr, WW Innovation Engineering in Toronto, Ontario

Description

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Logistics (AMZL) is looking to hire an experienced, innovative, hands-on, and customer-obsessed Sr. Program Mgr. to manage Automation and Robotics programs for our WW (World Wide) Delivery Station Network. The successful candidate will be a member of the Amazon Logistics Global Innovation Engineering team and will be responsible to program manage the automation and robotics roadmap for global use from Ideation to Deployment phases.

This role requires experienced and entrepreneurial minded individuals with combined robotics, engineering, planning and analytical skills. This individual will own the management of our core programs including planning, scheduling, risk management, financial planning and will partner with Robotics, SW Tech Teams, Process Engineering, Operations, and other last mile teams to effectively operate across the last mile network.

Key job responsibilities

  • Own the program management for complex automation programs. You manage the long-term roadmap and drive execution with the teams to deliver results.

  • Design communications and reporting for large audiences including leadership and stakeholders.

  • Lead the 3YF and OP planning cycles for WW New Tech space liaising with all key stakeholders across last mile businesses.

  • Identify and proactively manage areas of business importance related to your program(s): market opportunity, financial and legal compliance, endemic problems, and any other large risks.

  • Influence Automation roadmap priorities and reach consensus on approach/prioritization with various stakeholders like tech teams.

  • Manage schedules, financials and risk trackers for all programs at a portfolio level

  • Create standard mechanisms for the efficient operation of the teams to meet organizational goals

  • Assist the technical teams on making right trade-off decisions between time, effort, features, etc.

  • Lead the discussion for scalability strategy of new technologies working with various teams like Engineering, vendors, Supply Chain, Corp Dev., etc.

  • Manages the lifecycle of complex initiatives. Unblocks teams and increases the speed of delivery. Negotiates resources and priorities.

A day in the life

You will ideate and bring to life new technologies for AMZL. Your day could include: working with teams on new concepts for AMZL with automation and robotics technology to being in the field and learning the challenges that Ops face. You would write a business case and work with stakeholders to build a case for piloting new technology. You could dive deep in understanding how the tech influences AMZL processes and the associate’s lives. You will influence business on GO/NO-GO for the new tech. Bringing your entrepreneurial and innovative spirits will be a daily ordeal – it's always Day 1.

About the team

We are a set of diverse individuals who work coherently to solve customer problems with the most innovative solutions. We put heavy emphasis on empowering our employees to maintain work/life harmony. The team works with innovative technologies in the market to bring into AMZL to solve complex technical problems. It’s a fine balance between working on writing strategic business cases to understanding the deep human-machine interfaces. We are a bunch of fun enthusiastic and curious engineers spanning across US and EU.

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

    • 5+ years of program management, product marketing, business development or technology experience
    • Experience working across functional teams and senior stakeholders
    • Experience owning/driving roadmap and execution strategy
    • Bachelor's degree or certificate of completion of studies required plus at least 7+ years of professional background in supply chain, business, engineering or related technical or quantitative field
    • Proven capabilities in managing complex projects
    • Problem solving and analytical skills

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

    • Experience as a program manager or owner
    • Strong oral and written communication skills, as well as ability to analyze quantitatively, problem-solve and prioritize
    • Experience in using tools such as Quick sight, excel macros, PMO tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

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