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Description

Amazon Canada is seeking a Sr Program Manager, Device Uptime to own strategic and tactical projects and programs within Amazon Logistics. Sr Program Manager, Canada Fleet will be responsible for setting up and managing cross-functional workstreams in order to improve device vehicle uptime and optimization for our customer – DSP, Delivery Service Partners.

Key job responsibilities

-Build and manage fleet devices uptime strategy for Canada

-Negotiate repairs pricing with 3P vendors

-Deploy and manage repairs solutions for all fleet devices across Canada

-Manage vendors and create sustainable mechanisms to drive program efficiencies

-Develop KPI and other reporting for fleet devices uptime

-Work within time constraints and deliver results to meet critical business needs

-Monitor key quality metrics, define and implement initiatives to drive fleet repairs and process improvements

-Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations and scaling factors

-Preferably bilingual but not required

Travel up to 30% within Canada and/or US

We are open to hiring candidates to work out of one of the following locations: Toronto, Canada.

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• • Strong written and verbal skills

Preferred Qualifications

• 2+ years of driving process improvements experience

• Preferably bilingual (English & French)

• Experience managing vendors

• Experience in fleet and/or telematics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.