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The Senior Manager, Product will operationalize strategies for optional member products, including Life, Critical Illness, AD&D and more. Working in close collaboration with teams such as Marketing, Sales, Operations and Finance, the Senior Manager will implement new products, manage campaigns, and lead special projects.

The Optional Benefits Product Team mandate is the strategic direction, management, and execution of our Optional Life, Critical Illness, and AD&D products. Reporting directly to the Director of Product Management, your role is critical in launching and driving uptake of innovative solutions that advance our healthcare strategy and ambition.

Individual Responsibilities:

• Project management: Establish and maintain a reporting framework to ensure product launch plans and status are clearly communicated to stakeholders across the organization

• Relationship management and influence: Develop relationships with individuals across the organization to identify opportunities for partnerships and ensure shared goals are reached

• Project leadership: Drive the execution of ad hoc projects to grow the portfolio, as well as support member and sponsor experience

• Portfolio expansion: Lead efforts end-to-end to implement new Optional Benefits products and features, from roadmap development to execution

• Product excellence: Lead initiatives in support of the broader Product and Platform organization

Shared Responsibilities:

• Partner with Member and Sponsor digital teams to ensure that purchasing journeys and marketing collateral are engaging and optimal

• Collaborate across Business Units (BUs) to align distribution strategies with Group Benefits business practices, sponsor expectations and Canada segment goals

• Be the first point of contact for all questions and support sales/distribution on any product inquiries

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Required Qualifications:

• 7+ years of project management experience working with cross-functional teams to lead initiatives from scoping to execution

• University degree

• Strong communication skills, including ability to translate complex technical issues into fundamental concepts

• Ability to develop PowerPoint decks to clearly convey business priorities and project progress

• Proven ability to learn new material and develop relationships within a short amount of time

• High level of self-motivation and keen sense of 'owning' and delivering on project deliverables

Preferred Qualifications:

• Experience in consulting or a start-up environment

• Experience implementing new products or services in a highly matrixed and regulated environment

• An understanding of life insurance, critical illness, accidental death and dismemberment products, or an understanding of the group benefits space more broadly

• Project management certification

• Willingness to travel as required

Working Conditions:

• Hybrid work out of Toronto, Montreal or Waterloo office required for 3 days a week on Tuesday, Wednesday and Thursday.

#LI-hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.