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TD Bank Senior Manager, FCRM Enterprise Testing in Toronto, Ontario

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

15 - 15 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

  • Job Profile Summary

Oversee and develop team(s) of analysts and/or managers conducting independent second line testing to meet regulatory and internal requirements for AML, Sanctions and Anti Bribery Anti-Corruption (for Canada and Europe/Asia). Provide guidance, leadership, coaching, and development to the team to achieve desired operational results and professional/personal development objectives for the overall group. Provides assistance/expertise to other testing teams or Leadership as appropriate.

  • Job Description

CUSTOMER

  • Manage teams of testing leads and/or managers in the execution of Testing engagements (Business line testing, FIU Testing, Technology Testing) and validation of action plans in accordance with established methodology

  • Conduct skilled analytical research and analysis as part of the testing engagement and initiatives

  • Develop, implement, track, and report on testing schedules and budgets

  • Provide overall strategic direction to support the Testing Program, Procedures, and processes so that they stay current with established standards and regulatory expectations

  • Act as a subject matter expert and strategic advisor by providing guidance on issues to management, business units, and respective teams for area of specialization

  • Report on emerging trends, identifying risks and opportunities, and recommending action to senior management

  • Understand risk identification, risk analysis, and risk mitigation according to the regulatory requirements and best business practices

  • Support relationships with key partners to effectively manage and clarify scope of accountabilities while influencing and aligning others as needed

  • Provide functional/business level communications to stakeholders and/or leaders that are consistent, appropriate, and aligned with strategic direction

SHAREHOLDER

  • Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale

  • Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly

  • Maintain extensive knowledge of business units and regulatory requirements/ issues within the area

  • Provide subject matter expertise, complex analysis and advice to business partners/team and apply knowledge in following up on outcomes, investigating and/or enforcing policy

  • Identify and implement opportunities for continuous improvement in the Testing Program

  • Lead relationships with business lines/corporate and/or control functions to promote alignment with enterprise and/or regulatory requirements

  • Support team and management in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

  • Assess/identify key issues and escalate to management where required

  • Support the facilitation of action/remediation plans as a result of an internal audit and/or regulator review of Testing Program

  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE/ TEAM

  • Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand

  • Connect the alignment of colleague's contributions with the TD Shared Commitments

  • Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done

  • Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results

  • Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome

  • Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues

  • Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership

  • Foster an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams

  • Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation

  • Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results

  • Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD

  • Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results

  • Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

BREADTH & DEPTH

  • Expert in AML/ATF/ABAC regulations, risk management and auditing/testing

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

  • Oversee more than one TBDG business segment and typically deal with senior/executive management

  • Strategic advisor with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

  • Provide guidance and clarity around priorities and goals for program and works with managers to ensure the goals cascade to all workers

  • Guide talent identification and development processes

  • Key contact for dealing with a range of complex issues, including non-routine information

  • Focuses on longer-range planning for functional area (e.g., 12 months or greater)

  • Manage and prioritize multiple projects at a given time

  • Identify and lead problem resolution for project/program complex requirements related issues at all levels

  • Set operational team direction and collaborate with others to execute on common goals

  • Generally, reports to an executive role

EXPERIENCE & EDUCATION

  • University degree or equivalent work experience

  • Relevant professional designations and/or certifications as required

  • 10+ years of experience in audit, and/or project management

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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