Experience Inc. Jobs

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview:

Global Anti-Money Laundering at TD

Pick up a newspaper, turn on the TV or stream a video and the topic of money crime is everywhere, because it is a threat across the world.

Do you believe the best defense is a good offence? At TD, we're committed to detect and deter anyone from using TD products or services for money laundering and terrorist financing activities. Our dedication is upheld and deployed through key team functions – Policy, Testing, Advisory, High Risk Investigations, and Financial Intelligence Unit – that together build our Global Anti-Money Laundering (GAML) Program and professional community.

Ready to join us? We have a new opportunity to grow your career in AML.

High Risk Customer (HRC) Program conducts enhanced due diligence of customers who have been high risk. In addition, the HRI manages the daily activities, design and implement controls for risk mitigation related to Anti-Money Laundering, Bank Secrecy, Enhanced Due Diligence, Sanctions and Anti-Bribery/Anti-Corruption.

Job Description:

The Senior Manager, AML Enhanced Due Diligence, High Risk Customer Program reports to the Associate Vice President (AVP), Head of Canada Enhanced Due Diligence and High Risk Investigations. The Senior Manager, AML Enhanced Due Diligence, High Risk Customer Program supports the AVP with the management and oversight of the HRC Program in Canada.

The Senior Manager, AML Enhanced Due Diligence, High Risk Customer Program is responsible for support, management, and strategic design of the High Risk Customer Program while partnering with stakeholders, working with people managers and investigators to ensure the controls are designed and operating effectively to mitigate the risk and compliance with regulatory requirements as well as the Bank's systems of internal controls. The Senior Manager, Enhanced Due Diligence, High Risk Customer Program manages the daily activities of the Investigators within the High Risk Customer Investigations Team who is responsible for the detection, investigation, and reporting of potential money laundering and terrorist financing activities conducted through TD Bank.

The High Risk Customer process is a key activity conducted by the High Risk Customer Program to manage TD Bank's anti-money laundering ("AML"), antiterrorist financing ("ATF") and sanctions risk, mitigating controls and regulatory obligations. TD Bank has both a regulatory and an enterprise-wide requirement to have processes in place to identify customers that present a higher risk relative to AML / ATF concerns and apply Enhanced Due Diligence ("EDD") measures to these high risk customers. EDD measures must be applied consistently to all high risk customers throughout TD Bank's business segments. The FIU's High Risk Customer Investigations Team is responsible for applying EDD measures to all identified high risk customers.

Additionally, the role will involve ensuring High Risk Customer Program is operating at peak staffing performance and efficiency while promoting a culture of compliance.

In this role you will oversee a large and significant multi-faceted AML operational function. You'll have overall accountability for providing strategic direction and guidance on a broad and diverse range of complex AML operational activities/analysis and/or specialized project support or services within enterprise AML Operations.

As a Senior Manager, AML Operations, you will:

• Provide support to the Associate Vice President (AVP), Head of Canada Enhanced Due Diligence and High Risk Investigations with the oversight and management of the High Risk Customer Program while ensuring the

• Oversee and lead a team of Enhanced Due Diligence People Managers and Investigators as well as maker/checkers/quality controls and/or quality assurance while promoting a culture of compliance and an environment of ongoing employee development and feedback.

• Ensure investigations, initial and periodic reviews of high risk customers are risk assessed, reviewed, and assigned on a risk based prioritization approach and timely manner.

• Provide oversight of the investigations, initial and periodic reviews of high risk customers in accordance with the prescribed timelines including internal controls, procedures, and regulatory requirements.

• Ensure the regulatory reporting is conducted in a timely manner while adhering to regulatory requirements.

• Ensures that other ongoing activities are performed according to established policies and procedures.

• Identification of root causes and learnings from investigation for feedback to impacted stakeholders for remediation of controls.

• Maintain and foster effective relationships, with stakeholders impacted during investigation including internal stakeholders (e.g Human Resources, Corporate Security, Business Lines, Protect Platform etc.) and law enforcement.

• Design and implement periodic and ongoing reporting and communication for status of investigation including ensuring matters are escalated to Associate Vice President, Head of Canada Enhanced Due Diligence and High Risk Investigations.

• Monitor performance of AML/ATF/Sanctions/ABAC systems relating to High Risk Customer Program and communicate feedback to management.

• Oversee and assist with the design of the High Risk Customer Program for adherence to applicable regulations/requirements and internal policies.

• Work autonomously as the leader of the team and develop group policies procedures in coordination with leadership team.

• Ensure the controls are operating effectively to mitigate risk and compliance with internal controls as well as regulatory requirements.

• Oversee research, development and implementation of new processes, technologies or operating models.

• Conduct remediation of issues, regulatory findings in a timely manner while ensuring risk are mitigated and action plans are designed appropriately and operating effectively.

• Act as the highest point of critical issue resolution and provide direction to resolve.

• Participate in initiatives and/or special projects; long-term (1-2 years) time focus.

• Participate in responding to periodic exams/audits and various regulatory bodies.

• Work closely with key business leaders to develop business plans; manage budgets as required.

• Coordinate group technology support, including vendor research databases.

• Act as a brand ambassador for your business area/function and TD, both internally and externally.

• Contribute to the ongoing development of the team by sharing information, knowledge, expertise and lessons learned on a regular basis.

• Keep abreast and maintain strong understanding and knowledge of regulatory requirements and changes, emerging risk and trends for application during investigation.

Job Requirements:

What can you bring to TD? Tell us about your most relevant experience, credentials, and knowledge for this role, as well as these requirements and desired attributes:

• Undergraduate degree preferred and AML designations (e.g CAMS, CFCS, CFE)

• Ten (10) or more years of AML experience with focus on high risk customer program and/or enhanced due diligence program.

• Experience and advanced knowledge of Canadian AML legislation, requirements and guidance including but not restricted to Financial Transactions Reports Analysis Centre of Canada (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI). Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)

• Strong knowledge of current and emerging trends

• Excellent oral and written communication skills

• Coaching and counseling skills

• Ability to delegate work to others

• Strong decision-making and follow through ability

• Works well independently and with others

• Strong Analytical skills

• Ability to respond to shifting priorities quickly

• Skill in leading budgets and resource allocation

• Skill in using computer applications including MS Office

• Skill in mentoring, coaching, performance management

• Ability to exercise sound judgment in making decisions.

• Ability to collaborate and build positive relationships.

• Ability to handle confidential information with discretion

• Ability to communicate well in writing and speaking

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.