Job Information
City of Toronto SENIOR INFORMATION ANALYST in Toronto, Ontario
SENIOR INFORMATION ANALYST
Job ID: 53395
Job Category: Policy, Planning & Research
Division & Section: City Clerk's, City Clerk's Corporate Info Mgmt Svcs
Work Location: City Hall,100 Queen St. W & Metro Hall, 55 John St. Toronto
Job Type & Duration: 2 Permanent Full-time, 3 Temporary Full-time (12 months)
Salary : $102,155.00 - $135,815.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 5
Posting Period: 13-Feb-2025 to 28-Feb-2025
Job Description
The City Clerk's Office - Corporate Information Management Services unit is seeking individuals to support Information Management, Privacy, and Information Collection strategies within corporate initiatives to ensure information and privacy compliance.
You have a strong interest in contributing to goals of open and accessible government while ensuring protection of privacy. You'll work across all City divisions to ensure privacy requirements based on the Municipal Freedom of Information and Protection of Privacy Act are in place in City systems and business processes. You'll bring your privacy and information management expertise to a dynamic team.
This role requires technical knowledge of privacy legislation and processes, strong evidence-based decision making and ability to collaborate with others to achieve common goals.
Major Responsibilities:
Reviews and provides recommendations on existing and proposed City programs, services, and technology initiatives for policy and legislative compliance with the responsible management of information throughout its lifecycle, promoting information management, access, the protection of privacy, and information collection requirements.
Identifies gaps and options for policy development, authors policies, and recommends changes to functions and programs to improve the management, access, and protection of City information.
Provides policy analysis and implementation advice on information lifecycle management, open access to information, and protection of privacy issues, including the Information Management Framework.
Conducts assessments of and provides advice to projects and initiatives on how to manage and protect City information, providing corporate-level guidance through Information Management services such as Privacy Impact Assessments, Notice of Collection Statements, and Privacy Investigations or consultations.
Researches authorities and privacy and information collection provisions in federal, provincial and municipal statutes, regulations, codes and agreements to ensure corporate policies and programs are consistent with these authorities and provisions.
Provides subject matter expertise to staff in advancing corporate Information Management programs, specifically related to privacy screening and privacy impact assessments.
Identifies gaps in strategies, policies, and procedures relating to Information Management and Open Government to improve accountability, openness, and transparency of City of Toronto information.
Designs, develops, and delivers corporate awareness and training for Information Management and Open Government for a variety of audiences.
Leads the development of Information Management tools, policies, and procedures.
Develops solutions to resolve complex Information Management issues and challenges.
Consults and collaborates with Legal Services and other corporate partners to harmonize service delivery and legislative interpretation and application to divisional clients.
Monitors issues, managing significant projects, and participating on senior level task group and committees dealing with the planning, development, and implementation of information management policies and protocols.
Establishes effective partnerships with multi-disciplinary business and technical partners from across the corporation, in order to formulate and execute deliverables and tasks according to established project management methodologies.
Liaises with City divisions and other levels of government regarding information management legislation.
Provides consultative support, when requested, to staff of the Office of the Chief Information Security Officer to ensure privacy and information collection obligations conveyed in Privacy Impact Assessments and any related risk management plans align with City standards.
Contributes and provides input to the establishment of corporate information management architectures, policies and procedures.
Recommends and practices information lifecycle management requirements including accountable record-keeping, information access, privacy protection and quality assurance requirements, legislation and corporate standards regarding storage retention, and processing of confidential corporate and application data and information outputs.
Develops solutions/alternatives to resolve complex information management issues and challenges.
Prepares Briefing Notes, Committee and Council reports as required.
Demonstrates an understanding of the vision, mission and strategic directions of the City Clerk's Office and its services.
Key Qualifications:
Post-secondary education in a discipline pertinent to the job function (i.e. Privacy Management, Law, Public Administration, etc.), or an equivalent combination of experience and education.
Experience in delivering consultative services involving the interpretation of privacy legislation and application of knowledge pertinent to the job function.
Considerable experience applying the Municipal Freedom of Information and Protection of Privacy Act or equivalent legislation(i.e. PHIPA or FIPPA) to privacy investigations, training, privacy assessments or similar.
Experience in preparing comprehensive reports and the application of relevant information to support policy analysis to inform decision making on Information Management, Privacy, or Information Collection.
Strong research and analytical skills to support policy development activities; ability to conceptualize and develop options and recommendations to support decision-making.
Thorough knowledge of legislation and bylaws relating to lifecycle management of information and privacy.
Well-developed project management skills including project team management skills, the ability to handle multiple tasks and deliverables concurrently, and the ability to maintain accurate records.
Well-developed communication skills, both written and oral with the ability to communicate effectively at all organizational levels and, build and strengthen internal/external working relationships, and conflict-resolution skills.
Sound judgment and ability resolve conflict and to handle matters of a confidential and/or sensitive nature as it relates to senior business executives, Council and other senior staff.
Proficient in Microsoft Office suite applications (e.g. Excel, Visio, Word, PowerPoint, Project).
Knowledge of current change management methodologies, principles, practices, processes, tools, and template.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .