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IKO Quality Assurance Supervisor in Toronto, Ontario

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description

We are currently seeking a Quality Assurance Supervisor to join our team of skilled professionals based at our Toronto, ON Plant. Our manufacturing plant produces premium roofing shingles in a high speed, continuous, asphalt shingle manufacturing process environment.

Position Overview:

Reporting to the Plant Manager, the successful candidate will be responsible for leading the development and implementation of a quality plan to drive continuous improvement in plant performance, and assuring that finished product complies with company, industry and government standards.

Key Responsibilities:

  • Leads the development and implementation of a quality plan to drive continuous improvement in plant performance.

  • Develops and manages quality assurance metrics to measure opportunities for improvement, progress on goals and accountability for performance.

  • Identifies, troubleshoots and drives resolution of production quality deficiencies and problems.

  • Works in conjunction with the Process Engineer to reduce variation and eliminate waste in all plant processes.

  • Monitors quality impact of new production processes, methods or equipment

  • Identifies relevant quality training needs and implements training.

  • Implements ongoing quality improvement processes and procedures working with interdepartmental teams and with the involvement of the production employees.

  • Manages and audits the planning and execution of daily lab quality assurance testing and production quality testing.

  • Monitors vendor compliance to quality standards.

  • Designs, manages and controls documentation and report procedures as well as the communication of progress results to plant Key Performance Indicators in the area of Quality.

  • Performing the required testing of asphalt roofing shingles and raw materials

  • Collecting and compiling of samples at different stages in the production process to prepare physical analysis and reports

  • Reviews customer claims identifying root causes and leads the development and implementation of corrective action plans in conjunction with the process engineer and the Operations team.

  • Organizes and manages quality assurance function in close-cooperation with IKO Quality/Research and with the management team (Member of Local Management Team).

  • Monitors performance by utilizing data and statistical analysis.

  • Collates and analyses performance data and charts against defined parameters and reports the results/action plan in Monthly Raw Material Variance meetings with senior management.

  • Manages a robust FIFO system of raw materials and finished goods.

  • Manages and maintains the Plant’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.

  • Sets QA compliance objectives and insures that targets are achieved.

  • Acts as company quality representative in customer visits. Qualifications:

  • Post-secondary education in a technical field with a degree in chemistry or chemical engineering preferred.

  • Minimum 5 years of experience in an industrial process manufacturing environment in a quality assurance role with hands-on experience with quality management systems.

  • Experience in statistical process control, process optimization and continuous improvement including experience with Six sigma and Lean Manufacturing preferred

  • Demonstrates values of integrity, respect for others accountability and a strong bias for action

  • Able to achieve results individually and as a member of a team

  • Proven time management and organizational skills

  • Strong attention to detail and data-driven

  • Proficient with MS Excel, Word, PowerPoint

  • Excellent communication (written, verbal, and presentation) and interpersonal skills

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO is a leading manufacturer of residential and commercial roofing systems operating in Canada, the United States and multiple global markets. Our 60+ years of success has been enabled by the dedication of our employees. We would welcome the opportunity to consider you for one of our great opportunities!