Job Information
Brand Momentum Key Holder- Yorkdale in Toronto, Ontario
Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently hiring a Key Holder to join our retail team at the Yorkdale Mall, Toronto, Ontario.
20-30 hours per week
Must be available Monday-Friday
Key Responsibilities:
Ensure high levels of customer satisfaction through excellent service
Assess customer's needs and provide assistance and information on product features
Welcome customers to the store and answer their questions
Go the extra “mile” to drive sales
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Cross-sell products
Handle returns of merchandise
Build trusted relationships with customers
Comply with inventory control procedures and visual merchandising standards
Act as a brand ambassador for our products
Act as a team member to achieve sales targets and goals
Opening and closing procedures
Support with cash handling and inventory duties including restocking of products
Assist with corporate gifting
Other duties as assigned
Prepare Daily Bank Deposits
Hired, trained and evaluated personnel in sales and marketing.
Qualifications:
Proven work experience as a Retail Sales Key Holder or similar role
Basic understanding of customer service practices and sales principles
Track record of achieving sales targets
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with a customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school diploma
A passion for chocolate!
We thank all those who have applied, however only the selected candidates will be contacted. We are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.