Job Information
Fairmont Hotel Manager in Toronto, Ontario
Company Description
For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.
Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Note: Must already be legally entitled to work in Canada to be considered for the position
Job Description
Responsibilities:
To provide Executive Level leadership and strategic planning for all departments in support of our service culture, guest experience while maximizing our daily operations and delivering a balanced scorecard for all stakeholders.
Consistently offer professional, friendly and engaging service
Support the RVP/ General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the RVP/GM in their absence
Oversee the operations functions of the hotel, including but not limited to Food and Beverage, Rooms Division, Security, Engineering and Project Management
Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
Ensure that monthly financial outlooks are on time, on target and accurate
Ensure full compliance to hotel operating controls
Ensures the continued update of the Hotels Emergency Preparedness Plan
Approves with the Regional Controller all Contracts, Purchase Orders and AFE’s
Actively involved in the recruitment process of leadership positions within the operating departments
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Qualifications
Qualifications:
Previous experience in a senior leadership role, within a similar hotel brand
Extensive hotel operations experience required
Demonstrated knowledge of budget planning and financial controls
Computer literate in Microsoft Windows applications required
University/College degree in a related discipline preferred
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
What is in it for you:
Employee benefit card offering discounted rates at Accor properties worldwide
Complimentary duty meal
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility & Sustainability activities
Access to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
Paid time off including vacation, sick and statutory holidays
*Note: Waiting times or other criteria may apply to qualify for some of the above