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CIBC Director, Business Effectiveness, Governance & Control - 18 months in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

Reporting to the AVP Transformation and Operational Excellence, the Director Governance and Control will be accountable for the governance, and controls for Administration. This role plays a pivotal role in ensuring that Administration operates within the framework of relevant regulations and standards, through deficiency oversight, SOX testing, RCSAs, and maintaining a culture of adherence to standards and policies. This role is responsible for providing strategic leadership and direction to Administration.

Responsibilities include building a horizontal dashboard of all controls, deficiencies, and action plans; supporting the continuous improvement of financial and non-financial controls consistent with the governance standards and requirements established by CIBC; leading the Administration CIRA committee, and end to end SOX testing.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

  • Governance and Risk management- Ensure CIBC procedures and policies are being followed to eliminate risk exposure and potential financial loss to the organization. Lead planning, testing, deficiency management, and control activities to support all of Administration (excluding Internal Audit). Build and lead the Administration CIRA committee. Design, implement a deficiency dashboard for all of Administration. Lead a team focused to deliver on governance activities for Administration. Work with the Adminsitration Senior Leadership Team to ensure that effective business controls are in place to meet all of CIBC operating requirements relating to, but not limited to CIBC Control Framework (act as Lead SOX Maintenance Officer), Information Secuirty, Corporate Mandatory Training and Testing (CMTT). Ensure that an effective and documented internal control structure is in place as evidenced by policies and procedures specific to the individual activity. Manage in-depth analysis to determine root cause of issues/concerns and find resolution through the review of key controls reporting. Provide oversight/monitoring for the testing and review of the FPC, OPC and LCM results to ensure CIBC’s control methodologies are adhered to. Establish objectives and deadlines for FPC, OPC and LCM processes to ensure the completeness and accuracy of Controls documentation in the Controls repository. Handle inquiries, clarifications and interpretations from Global Operations Risk Management, Compliance, internal and external auditors to expedite quarterly certifications. Establish relationsips with other stakeholders of the CIBC Control framewok across the organization to facilitate communication and teamwork (e.g. GORM, Compliance, Testers, Process Owners, Accountable Officers, internal and external auditors). Interpret, provide advice on and promote compliance with policies, procedures and standards in routine and non-routine situations to ensure adherence to CIBC and Unit/Departmental policies and procedures.

  • Records Management & Reporting- Document, maintain and understand the various processes as they relate to assigned tasks, and take preventative action to resolve anticipated problems. Focus on continuous improvement and process enhancement to recommend changes to existing programs to strengthen our governance position. Lead all SOX activity (Administration excluding Internal Audit) including: Manage quarterly control testing – plan, initiate, review, and present to SLT. Create and maintain existing controls RCSA (Risk and Control Self Assessment). Actively monitor, update, and report on deficiencies as required. Assist with any audit activities for EY and/or IA supporting Administration (excluding IA). Coordinate with Accountable Officers on a quarterly basis to ensure that closing assessments and assertions are signed off. Ensure appropriate internal controls are in place to achieve complete and accurate processing and reporting of financial information, including Corporate Visa Card, invoicing etc.

  • People Leadership & Team management- Creating a positive work environment and being an effective role model by championing CIBC’s mission, vision and values; Setting appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals. Building team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training. Managing performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities. Ensuring compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect. In this role you will be managing a team with 3 direct reports.

Who you are

  • You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

  • You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.

  • You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

  • You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

  • You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

  • You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

  • We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-02-13

Job Location

Toronto-81 Bay, 20th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Business Controlling, Corporate Governance, Fraud Management, Leadership, People Management, Performance Management (PM), Risk Management, Team Development, Technical Knowledge

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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