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Introduction

Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

This position resides in Toronto and is an 8-month work term commencing in January 2025. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.

• Participate on a consulting project or initiative and experience first-hand how we help transform their business

• Focus on our clients' technical, business and user needs to co-create solutions that add value

• Work collaboratively to deliver innovative solutions for clients

• Develop an understanding of our client's future state goals and processes, then define the steps needed and leading technologies to help turn their goals into reality

• Learn about a client's industry, tackle new challenges, and learn about how their business and technology intersect.

• Join our IBM North America intern community and meet other IBMers during networking events, special team events and career development activities

At IBM, we prioritize ongoing learning, development of technical and core skills, and investing in your personal growth, all grounded in a culture of coaching and mentorship - you'll get exposure to all that and more as an intern.

As a Designer Intern at IBM, you'll focus on customer and employee strategies that explore opportunities to improve digital innovation, addressing user needs and designing world-class digital experiences. You'll support to uncover user and business requirements in the context of the technical landscape through applying User Experience, Design Thinking, and Information Architecture methods. In your role, you may be responsible for:

• UX and UI work such as: creating wireframes, visual interfaces and prototypes; annotating the wireframes; collaborating with other designers, researchers, consultants and developers; making sure the interaction is getting recorded and addressed correctly.

• Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part of managing a project

• Supporting a Senior Designer on UX and UI production tasks, getting and incorporating the feedback, and working very closely with developers and testers on a day-to-day basis.

• Visual Design work, such as creating delightful concepts and exploring art of the possible, creating mock-ups and prototypes from sketches and wireframes, working closely with clients, senior designers, front-end developers to implement dynamic human-centered digital solutions.

• Create storyboards, layouts, impactful presentations, graphics, data visualizations, and other design artifacts in preparation for client meetings or product development.

• Participate/lead in design workshops, incorporate input from multiple stakeholders, communicate conceptual ideas and design rationale, outline digital experiences screen by screen, working with front-end development teams.

Required Technical and Professional Expertise

• Experience working with design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch, InVision, as well as communication and workflow platforms like Slack, JIRA, Workfront

• Understanding of the principles and methods for human-centered design including user research, rapid ideation and iteration, prototyping, and user testing.

• Thorough, design-focused, and analytical with the capability to apply logic to solve problems

• Background in Human-Computer Interaction / User Experience methodologies, Graphic Design, Visual art desired

• Ability to communicate design approaches and complex situations clearly and simply (via voice, words, and pictures), listen actively, and convey difficult messages in a positive manner

• Must be eligible to work 8 months starting in January 2025

Preferred Technical and Professional Expertise

• Professional or University-based design experience with a portfolio representing design artifacts and associated projects

• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view

• Possesses deep empathy for users and their needs, humility to recognize the limits of assumptions, and boldness in the conception of solutions.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.