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Job Description

We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a digital sales tool. You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.

RESPONSIBILITIES:

Operate on teams and projects based in Canada for the Digital Sales Tool (secure application flow)

Turn complex financial concepts and actions into user-friendly, accessible copy

Work closely with Product Designers, UX researchers, product owners, digital managers, the design system team, and other stakeholders

Conduct heuristic analysis, competitor research, and other forms of research and analysis to inform content strategy

Promote and practice open communication and contribute to a transparent and collaborative team culture

Prioritize deliverables and communicate content strategy to key stakeholders

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

2-3 years of experience in UX Writing / Content Design

Figma

Large enterprise experience

Exceptional organization and communication skills

Agile experience, specifically working with technical stakeholders

Strong sense of cross-functional collaboration and ability to adapt to various working styles

Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user Specific experience within banking or other financial institutions null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.