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This is an opportunity to work as part of an innovative and dynamic global organization that recognizes and values employees as being their greatest asset. As a Business Support Specialist, you will support the Canadian Investments line of business with administrative assignments, preparing client deliverables, and business reporting. You would support team members based in Montreal, Toronto, Calgary and Vancouver. This role will be based on Toronto with a mix of working in the office and at home.

Come work with talented colleagues in a company that values team work, integrity and excellence with opportunities for learning and growth!

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Responsibilities of this role will include:

• Support the formatting and production of monthly and quarterly client performance reports and other client deliverables.

• Ensure quality control/proofreading and editing of material.

• Assist with the production of print material.

• Assist in the preparation and review of contracts, client invoices/billings, travel arrangements, processing of expenses

• Coordinate meetings, including logistics (reserving meeting site, catering, security notifications and guest arrangements, conference room setup), collection and coordination of meeting materials, and recording and distribution of meeting minutes

• Proactively schedules and maintains calendar of appointments, meetings, and travel arrangements

• Coordinate team meetings, lunches and social events

• Prepare sales, financial and other business reporting; compile, analyze, and summarize information

• Develop and maintain relevant filing systems such as Sharepoint

• Expense management and reporting

• Project management of special projects

The Requirements

Required :

• Effective oral and written communication skills with a pro-active approach

• Bachelor's degree or the equivalent combination of education and relevant experience AND 3+ years of total relevant work experience

• Committed to client satisfaction – internal and external

• Ability to work independently and proactively, while also working collaboratively as part of a team

• Strong organizational skills and attention to detail

• Ability to learn new processes, systems, problem-solve and/or research solutions

• High quality of work with minimal errors

• Ability to manage multiple deliverables and meet deadlines in a fast-paced environment

• Advanced proficiency with Office365 suite (especially Outlook, Powerpoint, Word). Knowledge of OneDrive, SharePoint and Dynamics would be an asset.

Preferred:

• Bilingual: Effective oral and written communication skills with a pro-active approach, in both English and French

• Experience working in a corporate, financial services or consulting setting

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Equal Opportunity Employer