Experience Inc. Jobs

Job Number 24090145

Job Category Sales & Marketing

Location Toronto Marriott City Centre Hotel, One Blue Jays Way, Toronto, ONT, Canada

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Larco Enterprises. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary

Catering Sales Manager (Dual Property)

Join our dynamic team at Toronto Marriott City Centre and Sheraton Toronto Airport Hotel & Conference Centre! We are seeking a motivated and experienced full-time Catering Sales Manager to play a pivotal role in driving social and local catering opportunities for our upscale properties. Be part of a collaborative and vibrant work environment where your dedication and creativity contribute to the success of two of Toronto's premier hotels.

As a Catering Sales Executive, you will be responsible for handling social and local corporate catering opportunities that are above sales office parameters, contracting local catering and social business and verify that business is turned over properly and in a timely fashion for quality service delivery.

What we'll offer you:

• At the Toronto Marriott City Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.

• Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care and more.

• Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.

• A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.

• World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

What it's like to work for us:

Managed by Larco Hospitality, we believe that the heart of our company is our people. Your respect and wellbeing come first with us, and we will act ethically and with integrity to deliver the best working environment for you. As a member of the Toronto Marriott City Centre Management team, you will be guided by our core values of valuing differences, empathy & responsiveness, integrity, and teamwork.

What you'll do:

• Manages sales efforts for social and corporate catering, hotel restaurants and skyboxes for both properties.

• Solicits and responds to incoming catering opportunities for the property.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions and property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Works with the management team to create and implement a catering sales plan addressing revenue, customers, and market.

• Designs, develops, and sells creative catered events.

• Maximizes revenue by up-selling packages and creative food and beverage.

• Develops menus that drive sales.

• Assists with selling, implementation, and follow-through of catering promotions.

• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brands.

• Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Monitors successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International.

• Performs other duties, as assigned, to meet business needs.

What we are looking for:

• Catering sales experience.

• Ability to work collaboratively in a team-oriented environment.

• Ability to work out of both property locations and travel between hotels as needed.

• Strong prospecting, negotiation and creative selling skills.

• Warm and effective communications skills (in English language) both oral and written.

• Results-driven with a focus on achieving revenue goals.

• Must possess strong computer skills proficiency.

• Must be able to maintain confidentiality of proprietary information.

• Past sales experience an asset.

• Ability to stand, sit, or walk for an extended period.

• CI/TY experience preferred.

• Will be available to work occasional shifts which would include weekends and holidays.

The Toronto Marriott City Centre and Sheraton Toronto Airport Hotel and Conference Centre is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.

Pay: From $70,000.00 per year

Benefits:

• Company events

• Dental care

• Employee assistance program

• Extended health care

• Paid time off

• RRSP match

• Tuition reimbursement

• Vision care

• Wellness program

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

• Weekends as needed

Supplemental pay types:

• Bonus pay

This company is an equal opportunity employer.

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