SHI Sr. ITAM Business Analyst in Topeka, Kansas
This role works within the IT Asset Management team, as the Sr. Business Analyst you will be responsible for identifying process and system improvements within a culture of continual improvement.
This role will suit someone who likes working in a motivated team to solve complex problems for our business and our customers. This is an exciting time for the ITAM team who are investing in continuous improvement to build upon an already industry leading ITAM system to take innovation to the next level. We are looking for an experienced BA to help us.
The position reports to the ITAM Product Team Manager andwill bebased from a home officeor based in either Milton Keynes (UK), Somerset New Jersey or Austin Texas (US).
SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.
With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.
SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Australia, Netherlands, Hong Kong and Singapore.
Including but not limited to:
Set the standard for Business Analysis within the organisation, championing best practice and contributeto theoverallstrategy
Identifyprocess improvements across the product development lifecycle
Work collaboratively within cross-functional teams, buildingstrongrelationships withstakeholders togather, understand and translaterequirementsinto user stories andacceptance criteria
Understand complex issues,identifyroot causes, analyse options, developrecommendations,and deliver solutions whichmeet business objectives
Produce high quality process flows
Present analysis and process reviews to stakeholders and working groups
Facilitate and manage workshops and meetings with business
Identifyrisks and track through to resolution,ensuring issues and risks are communicated to stakeholders appropriately
Support testingand help ensure businessreadinessby supporting withUAT, Training, documentationetc
Future managementofJunior and Mid-levelBusinessAnalysts
5+years experienceas a Business Analyst in a senior role
BCSDiplomain Business Analysis
Bachelor’s Degree or equivalent
Experience managing other Business Analysts
Experienceand a passionsolvingcomplex problemsand driving business changeAccomplishedin Agile methodologies
Exceptional communicationand stakeholder management
Business process analysis skills
Able to communicatecomplex technical problems,requirementsand solutions to non-technical colleagues in a way they can understand
An expert at reviewing processes, mapping them,identifyingpainpointsand making recommendations for improvements
Act as a champion for the role of Business Analysis and help to embed it
*Preferred Skills *
IT Asset Management or industry experience
Completeall LISA Training Modules & pass all Exams
It is expected that this role will require periodic travel both nationally and internationally (25%).
Extended hours are required to complete some special projects
- Business working hours are Monday to Friday, 09:00 to 17:00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared projects, working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities.
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Job Locations UK-Buckinghamshire -Milton Keynes | US-Remote | US-TX-Austin | US-NJ-Somerset
Requisition ID 2022-13091
Approved Min (Total Target Comp) GBP £50,000.00/Yr.
Approved Max (Total Target Comp) GBP £70,000.00/Yr.
Compensation Structure Flat Base
Category Presales/Post Sales Support
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