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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This Lead Product Manager role is responsible for the orchestration of cross organization alignment, implementation, and support related to product lifecycle management. This position is focused on overseeing the lifecycle management of the Ethernet product line, along with evolving, and expanding the portfolio of products. This individual will work closely with cross-functional teams to increase the velocity around implementing product lifecycle strategies and establish and maintain linkage between the customer experience and product lifecycle roadmaps to drive the evolution of the Ethernet Product Portfolio and products utilizing Ethernet products as access.

The Main Responsibilities

• Define, track, interpret and report on key business metrics and drive activities which support continued development of service features.

• Effectively project manage key aspects of the end-to-end product lifecycle initiatives ensuring the business strategy is executed successfully and aligns with change imperatives.

• Utilize strong communication skills to ensure alignment across the business and to communicate enablement plans for portfolio solutions to all stakeholders.

• Attain Subject Matter Expert (SME) status specific to services being managed by this role as well as new access options being offered in the market.

• Understand market forecasts & industry trends to assess product and process improvement opportunities.

• Be a champion of customer experience by leveraging tools to gain feedback required to prioritize and drive product roadmaps and implement change.

• Work collaboratively to achieve the organizational goals, objectives, and priorities as tied to the strategic plan.

What We Look For in a Candidate

• BS/BA or equivalent education and experience in Product Management, Business Administration, Telecommunication or Technology.

• 5+ years of experience driving cross functional, collaborative teams, leading teams in matrix-driven organization.

• Demonstrated experience with Project management, Process development and execution.

• Demonstrated knowledge and experience executing go-to-market strategies.

• Technical aptitude to understand product dynamics and recommend product enhancements.

• Outstanding communications skills up, down and across the organization. Ability to create clarity and drive focus in complex and dynamic contexts.

• Ability to manage multiple high-level priorities.

• Demonstrated experience creating product specifications and performing competitive analysis.

• Experience with Corporate Governance practices, Program and Portfolio Management and Financial Analysis

• Self-motivated, results-driven individual

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

• Bonus Structure

What to Expect Next

Requisition #: 336438

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/21/2025