Bon Secours Mercy Health MA (Medical Assistant) Mercy Health Toledo Physicians in Toledo, Ohio
Thank you for considering a career at Mercy Health
Under the general direction of the physician, assists with the processing of patients in an ambulatory/office setting including diagnostic procedures. Responsible for general clinical and clerical duties associated with direct and indirect patient care. Reports to the Office Manager, supervisor, physician, and/or R.N. Provides care to pediatric, adult and geriatric patients.
Mission/CoreValues:ItisexpectedthatallofthedutiesandresponsibilitiesofthispositionwillbeperformedinamannerconsistentwiththeMinistry’sStandardsofBehavior(CARE;Compassion:seekstounderstand,listenandexplain;Advocate:isthevoiceforthevulnerable;Respect:demonstratesthehighestregardforandwelcomesallpeople;Excellence:commitstothehigheststandardofqualitycare,joyfulservice,andteamwork)andinamannerthatreflectsthecorevaluesofMercyHealthwhichare:Excellence,HumanDignity,Justice,Compassion,SacrednessofLifeandService.Allsupervisorsandaboveareexpectedtomodeltheorganizationalmissionandvaluesthroughtheirdailyactions,decisionmakingandprioritysetting.Allsupervisorsandaboveareexpectedtodevelop,implementandmonitorshortandlongrangeplanstomeetorsurpass standards consistent with the overall strategic plan.
Directs patients to patient care areas and obtains chief complaint and/or reason for visit, vital signs, heights and weight. Maintains patient flow in clinical areas.
Performs diagnostic testing (EKG, PFT, minor lab) as ordered. May perform venipuncture. Maintains appropriate records including documentation, review of chart for current information, patient notes, dictation, etc.
Assists physician with procedures, treatments, minor surgeries and exams as needed. Provides some basic procedures under the direction of the physician, mid-level provider, or RN. Performs some basic triage functions with referral to appropriate medical professional.
May be required to float based on staffing needs.
Perform functions of patient services coordinator such as obtaining and verifying patient demographic information, enter data into the computer, obtaining co-pays and entering billing charges into the computer.
Maintains inventory and stocks exam rooms. Maintains patient care equipment in good working order to ensure quality control procedures and in accordance with regulatory guidelines.
Assists in ensuring compliance with the state, federal and other regulatory agencies.
Administers medications and documents.
Reviews daily schedule to prepare charts for daily appointments. Follows up on missed appointments.
Required Minimum Education:
Specialty/Major: Medical Assisting
Preferred Education :
2 year Associates Degree
Specialty/Major: Medical Assisting
Must be a graduate of an approved Medical Assistant program. Current certification or licensure required. If not currently certified/registered must obtain within 90 days of employment. Must possess current CPR certification with the American Heart Association.
Must possess ability to adjust to varying work levels in order to complete multiple tasks based on department’s daily needs.
Minimum Year’s Experience:
Two years of previous experience in a physician’s office or ambulatory care setting preferred.
Working knowledge of Microsoft office or equivalent.
This position requires the incumbent to demonstrate proficiency in clinical skills for patients in the following age categories (check all that differ from main job description):
Neonate – 0-4 weeks
Infant, 1-12 months
Adolescent, 13-17 years
Adult, 18-64 years
Geriatric, 65 years and older
Performs repetitive tasks/motions
Hears alarm bells, telephone, and other sounds
Hears normal conversation
Have good manual dexterity
Have good eye-hand-foot coordination
Have clarity of vision: New (>20”)
Have clarity of vision: Mid (>20”-20’)
Have clarity of vision: Far (>20’)
Please indicate the activity’s level of frequency that applies to this position using the following frequency scale:
1 = Not at all within shift (0%), 2 = Occasionally within shift (1-33%), 3 = Frequently within shift (34-66%), 4 = Continuously within shift (67-100%);
Lift/Carry >50 los <100 lbs.- 1
Lift above shoulder- 2
Bending – 2
Twist at waist- 2
Push/Pull with force <50 lbs.- 1
Reaching above shoulder- 2
Lift from floor level up-2
Lift above head- 1
Push/Pull with force >50lbs- 1
Lift/Carry up to 50 lbs- 1
Lift from waist level up- 1
Reads and interprets written/oral instructions.
Sets and meets deadlines, prioritizes work and works independently.
Identifies and understands issues and problems.
Examines data and draws logical conditions demonstrating the ability to apply high levels of critical thinking and understanding.
Expresses or exchanges ideas by means of oral or written communications.
Makes decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit.
Organize thoughts and ideas into understandable terminology.
Must be flexible and able to adapt to change.
Periods of high stress and fluctuating workloads may occur.
General office environment: works generally at a desk in a well-lighted, air conditioned office area, with moderate noise levels.
May be exposed to physical altercations and verbal abuse.
May be required to use physical restraints.
May be exposed to adverse weather conditions: cold, hot, dust, wind, etc.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids.
Potential exposure to infectious organisms.
May be constantly interrupted; requiring changing from one task to another of different nature without loss of efficiency or composure.
May have periods of constant interruptions.
Prolonged periods of working alone may occur.
Mercy Health is an equal opportunity employer.
We’ll also reward your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
An employer-matched 403(b) for those who qualify.
Paid time off
And much more
S cheduled Weekly Hours:
Days/Afternoons (United States of America)
SS Human Resources - Talent Acquisition
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email email@example.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at firstname.lastname@example.org
Bon Secours Mercy Health
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