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J&J Family of Companies [Vision Care] Manager, IRTE(Inter-Regional Transport Excellence) Operations in Tokyo, Japan

[Vision Care] Manager, IRTE(Inter-Regional Transport Excellence) Operations - 2406167723W


Overall purpose of job:

A member of the Inter-Regional Transport Excellence leadership team, the Manager IRTE is responsible for flawless operational execution of inter-region transport lanes; managed door-door.

This includes day to day operational issue management, new requirements, project support, vendor management and lane reliability management.

Key Responsibility

  • Leader for door-door operational management for Johnson & Johnson inter-region transport lanes, ensuring consistent product availability and highest levels of customer experience.

  • Responsible for the management, driving improvements and reporting of reliability for inter-region transportation lanes.

  • Lead vendor management process (business reviews, reporting on operational vendor performance) and own the relationship with the vendors in partnership with Global Logistics Procurement.

  • Partner in inter-region sourcing initiatives providing robust requirements and ensuring timely and successful implementation of new awarded lanes.

  • Collaborate, lead and be a change agent to drive end to end process improvements to ensure efficient freight hand, seamless regulatory/customs approvals and optimal lead-times for all inter-region supply chain movements, working closely with internal and external supply chain and logistics partners.

  • Implement best in class process standards and KPI's for inter-region transport and ensure adherence by all inter-region logistics parties.

  • Lead issue management impacting transport, collaboration and communication of all major events impacting Johnson & Johnson's inter-region transport movements. Proactively surface and resolve key issues with a sense of urgency working in a global and matrix organization.

  • Partner with J&J Deliver Quality to ensure that transport operations is managed within the appropriate quality framework.

  • Drive upstream supply chain efficiencies to ensure optimal transportation lead-times by working closely with Plan, Make, Source and Deliver partners.

  • Lead a global, virtual team of high-performing professionals ensuring an inclusive, collaborative environment with a focus on talent development.

  • Strategic

  • Connect and shape future strategic roadmap of reliability initiatives with Segment partners (influence, partner, analyze and drive improvements)

  • Ability to manage and offer simplification strategies for a complex supply chain through the use of analytics and data.


  • Be an integral team member confirming strategy regarding visibility, shipment monitoring, exception management. Ensure the team uses tools and provides feedback to ensure lanes are performing reliability.

Additional responsibilities:

o Freight auditing

o Budgeting/Finance Support

o Lead a global, virtual team of high-performing professionals ensuring a inclusive, collaborative environment with a focus on talent development.


  • Connect: forge internal collaboration across the supply chain and cultivate external relationships and partnerships.

  • Deliver: Empower people to act with speed, agility, accountability.

  • Shape: Challenge the status quo, lead and adapt to change.

  • Lead - Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams.

Other features of the job:

  • Highly matrixed, global organization; multi-sector

  • Heavy project management and influencing


Essential knowledge and skills:

  • Minimum of a bachelor’s degree is required with 6-8 years experience

  • Experience in a combination of one or more of the following: Logistics, Customer Service or Supply Chain is required

  • Experience working in a highly matrixed, global organization is required

  • Experience working in the Medical Device required - Vision Care preferred

  • Business Development experience strongly preferred

  • Strong business acumen and understanding of the end to end supply chain is required

  • Track record of delivering results & managing against milestones and deadlines is required

  • Demonstrated ability to think strategically and implement approved projects is required

  • Budget management experience $2-4MM or more is preferred

  • Knowledge of Planisware (PPM Tool) is preferred

  • Knowledge of PMP/LEAN/SIX SIGMA/APICS/FPX/SDLC methodologies is preferred

  • FPX, PMP Certification is preferred

  • Integrity and Credo-based Actions

Primary Location Asia Pacific-Japan-Tokyo-To-Chiyoda

Organization Johnson & Johnson International (Singapore) Pte Ltd (8438)

Job Function Transportation Services

Req ID: 2406167723W