Experience Inc. Jobs

Job Number 24154041

Job Category Food and Beverage & Culinary

Location Bulgari Hotel Tokyo, 2-2-1 Yaesu, Chuo-ku, Tokyo, Tokyo, Japan

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Organization Description

Developed in partnership with jeweler and luxury products designer Bvlgari, our select Bvlgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bvlgari brand.

Job Description

Organization Description

Developed in partnership with jeweler and luxury products designer Bvlgari, our select Bvlgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bvlgari brand.

Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

組織概要

高級宝飾品ブランドのブルガリと共同で開発されたブルガリ・ホテル＆リゾートは、各国の主要な国際都市や高級リゾート地に展開しています。私たちのチームに参加して、共に、ブルガリというブランドの興奮、時代を超越した魅力、伝統を届けましょう。

職務概要

スタッフの身だしなみや服装をチェックし、不備があれば修正する。ゲストのニーズに応えられるよう、ゲスト、他の従業員、部署とコミュニケーションをとる。スタッフのチームワークを確認する。ダイニングルームの空席状況、サービス、安全性、ゲストの健康状態を監視する。メンテナンスのための修理依頼書を作成する。備品、食品、酒類の定期的な棚卸を行う。在庫を確認し、必要な備品を請求する。指定された銀行を入手し、契約金の正確性を確保する。指定された閉店時間のラストコールを伝える。

従業員の採用、研修、スケジュール管理、評価、カウンセリング、懲戒、動機付け、コーチングにおいて経営陣を補佐する。他者と良好な関係を築き、維持し、チームが共通の目標を達成できるようサポートする。会社、安全、セキュリティの方針と手順をすべて守り、事故、怪我、危険な作業状況をマネージャーに報告し、安全トレーニングと資格を取得する。制服と身だしなみが清潔でプロフェッショナルであることを確認し、機密情報の守秘義務を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、謝意を表し、ゲストのサービスニーズを予測して対処し、ゲストに心から感謝する。明確でプロフェッショナルな言葉遣いで他人と会話し、適切なエチケットで電話に出る。期待される品質と基準を確実に守る。様々な形式（小さな文字など）の情報を読み、視覚的に確認する。工具、設備、機械を目視検査する（欠陥の特定など）。長時間の立ち仕事、座り仕事、歩き仕事、または勤務シフト全体の立ち仕事、座り仕事、歩き仕事を伴う。

マリオット・インターナショナルでは雇用機会均等の実現に向けて、多種多様な人材の雇用、従業員を第一に考え受け入れる企業文化の維持に取り組んでいます。当社は、身体障害者や退役軍人など、保護された根拠に基づく差別、あるいは準拠法の適用を受けるあらゆる根拠に基づく差別の撤廃に取り組んでいます。

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.