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Kuehne+Nagel National Sea Logistics Development Manager in Tokyo, Japan

You will be joining our Business Development Team to add your expertise + skills to the delivery of Growth, Customer + Product Excellence.

Your Role

You will focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality + close collaboration with our Customer Care Locations (CCL). You will steer + leverage the capabilities of your direct team, sales channels + our network. Primarily this role is tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization for specific products (LCL, Reefer, ISC, Commodities, etc.) focusing on the following core tasks.

Your Responsibilities

  • To develop growth strategies + plans for your product; ultimately increasing your client base.

  • To research business opportunities from various channels + viable income streams, writing business proposals + ensuring that the correct pricing + solutions are available to profitably grow the business in collaboration with our pricing team.

  • To support during sales calls + creating customer specific value propositions.

  • To provide up to date market + pricing information to stakeholders, setting pricing bands in line with local conditions + yield targets.

  • To report on successes + areas needing improvement, especially for customer retention.

  • To continuously + jointly review our business partner programs together with the Operational Care Center (OCC) to ensure our competitive advantage.

Your Skills and Experiences

  • Your strong leadership skills + knowledge of trade management, along with your customer + stakeholder relationships, will be key to your success.

  • You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for.

Good Reasons to Join

At Kuehne + Nagel, you can utilize and refine your relationship management skills and specialized business acumen as part of a committed and dynamic sales team. We offer extensive trainings and education for professional development, competitive remuneration, and ample opportunity to engage, collaborate and lead with a truly global network. Our employees particularly appreciate the high degree of creative freedom, the fluid transfer of responsibility and international career exposure. Success comes with the people who make it possible, which is why we do our best to take you on board for the long term. Together, we will win the future!

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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