Experience Inc. Jobs

At a glance

Position:Global Account Manager (Customer Manager)

Primary Location:Tokyo (JPN), Tokyo, Japan

Schedule:Full time

Date Posted:01/07/2025

Job Number:R2057887

Position Type:Regular

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dowhas an exciting opportunity for aGlobal Account Manager (CustomerManager), located inTokyo,JP. This role is responsible for leading NORDEL (EPDM) global account team for JOEMs in automotive industory and required to maximize NORDEL sales, strategy building and keep up customer intimacy together with Dow global stakeholders. Target application is not limited in automotive, and it's also required to find new blue ocean for NORDEL by closely work with R&D and Marketing team by driving innovation projects.

Job Description:

Key Responsibilities

• Account management on new/existing customers togather with global account team to hit sales plan

• Distributor management to lead them to grow more followed by Dow's directions.

• Strategy building aim to growth market share more than double for next 5 yrs by increasing in Japan

• Account plan execution followed by strategy with internal stackholders (production team, marketing managers and supply chain/logistics)

• Identify new business opportunities at new/existing customers or cross-selling area to contribute the selling up our plant capacity.

• Lead on innovation by utilizing uniqueness of NORDEL with technical folks

• Manage and address customers conflicts working with internal functions

• Value chain management from downstream end-users to upstream

• Document key development progress and learning experiences

• Relationship building with JOEMs

Job Qualifications:

• Strong initiative, ownership, accountability, passion and proactive working attitude

• Experience in the Chemical or plastics/rubber industry is preferred

• A minimum of 5 years of sales/commercial experience

• Knowledge and experience on Automotive industry is preferred

• Good inter-personnel skill and team player, yet able to work independently and take the lead to achieve sales goal

• Ability to develop and execute strategies

• Communication skills and the ability to build networks inside/outside company

• Fluent in the English language

• Availability for frequent travels (mainly domestic and SEA where JOEMs strong futprint on auto produciton)

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

• Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).

• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Competitive yearly vacation allowance.

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

• On-site fitness facilities to help stay healthy and active (availability varies depending on location).

• Employee discounts for online shopping, cinema tickets, gym memberships and more.

• Additionally, some of our locations might offer:

• Transportation allowance (availability varies depending on location)

• Meal subsidiaries/vouchers (availability varies depending on location)

• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.