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Supports the Director of Revenue Management in implementing pricing and inventory strategies to maximize revenue and profitability.

Duties and Responsibilities

Monitor the daily operations of revenue and reservations teams

• Monitor the daily operations of revenue and reservations teams

• Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates

• Develop and implement pricing strategies to maximize room revenue and occupancy

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Prepare and analyze daily, weekly, and monthly forecasts for room revenue.

• Analyze booking patterns, market trends, and economic data to inform pricing decisions

• Monitor allotments

• Adjust strategies based on forecast performance and market trends

• Manage room inventory to ensure optimal occupancy and revenue

• Monitor the reservations team to ensure inventory is accurately reflected in all distribution channels.

• Load and maintain rates in IHG reservation systemMonitor the daily operations of revenue and reservations teams

• Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates

• Develop and implement pricing strategies to maximize room revenue and occupancy

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Prepare and analyze daily, weekly, and monthly forecasts for room revenue.

• Analyze booking patterns, market trends, and economic data to inform pricing decisions

• Monitor allotments

• Adjust strategies based on forecast performance and market trends

• Manage room inventory to ensure optimal occupancy and revenue

• Monitor the reservations team to ensure inventory is accurately reflected in all distribution channels.

• Load and maintain rates in IHG reservation systemMonitor the daily operations of revenue and reservations teams

• Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates

• Develop and implement pricing strategies to maximize room revenue and occupancy

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Prepare and analyze daily, weekly, and monthly forecasts for room revenue.

• Analyze booking patterns, market trends, and economic data to inform pricing decisions

• Monitor allotments

• Adjust strategies based on forecast performance and market trends

• Manage room inventory to ensure optimal occupancy and revenue

• Monitor the reservations team to ensure inventory is accurately reflected in all distribution channels.

• Load and maintain rates in IHG reservation systemMonitor the daily operations of revenue and reservations teams

• Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates

• Develop and implement pricing strategies to maximize room revenue and occupancy

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Prepare and analyze daily, weekly, and monthly forecasts for room revenue.

• Analyze booking patterns, market trends, and economic data to inform pricing decisions

• Monitor allotments

• Adjust strategies based on forecast performance and market trends

• Manage room inventory to ensure optimal occupancy and revenue

• Monitor the reservations team to ensure inventory is accurately reflected in all distribution channels.

• Load and maintain rates in IHG reservation systemMonitor the daily operations of revenue and reservations teams

• Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates

• Develop and implement pricing strategies to maximize room revenue and occupancy

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Prepare and analyze daily, weekly, and monthly forecasts for room revenue.

• Analyze booking patterns, market trends, and economic data to inform pricing decisions

• Monitor allotments

• Adjust strategies based on forecast performance and market trends

• Manage room inventory to ensure optimal occupancy and revenue

• Monitor the reservations team to ensure inventory is accurately reflected in all distribution channels.

• Load and maintain rates in IHG reservation systemMonitor the daily operations of revenue and reservations teams

• Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates

• Develop and implement pricing strategies to maximize room revenue and occupancy

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Prepare and analyze daily, weekly, and monthly forecasts for room revenue.

• Analyze booking patterns, market trends, and economic data to inform pricing decisions

• Monitor allotments

• Adjust strategies based on forecast performance and market trends

• Manage room inventory to ensure optimal occupancy and revenue

• Monitor the reservations team to ensure inventory is accurately reflected in all distribution channels.

• Load and maintain rates in IHG reservation systemControl rooms inventory including allocation and reservations to areas of maximum yield and blackout dates

• Develop and implement pricing strategies to maximize room revenue and occupancy

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Prepare and analyze daily, weekly, and monthly forecasts for room revenue.

• Analyze booking patterns, market trends, and economic data to inform pricing decisions

• Monitor allotments

• Adjust strategies based on forecast performance and market trends

• Manage room inventory to ensure optimal occupancy and revenue

• Monitor the reservations team to ensure inventory is accurately reflected in all distribution channels.

• Load and maintain rates in IHG reservation system

• Maintain rate parity across multiple platforms

• Work closely with the sales, marketing, and reservations teams to align strategies and goals

• Complete end of month sales report and prepare weekly sales strategy reports

• Support the reservations team to ensure all Groups are contracted

• Monitor and evaluate economic, political, and social issues/changes

• Supports the Director of Revenue Management by conducting RevGen meetings and weekly yield meetings to review performance and discuss strategies

• Participate in preparation of strategic plans for region

• Works with Director of Revenue Management on manpower planning and management needs

• Works with Director of Revenue Management in the preparation and management of the Department’s budget

• Foster a collaborative environment between revenue management, reservations, sales, and marketing teams.

• Communicate strategies, performance metrics, and adjustments clearly and effectively to all relevant stakeholders.

QUALIFICATIONS AND REQUIREMENTS

Required Skills / Experience

• Essential of skill and knowledge of Opera (PMS).

• 5 years related experience or 2 years reservations/front office experience as manager or assistant manager role, or an equivalent combination of education and experience.

• To lead the staffing control/employee satisfaction/the team development/cooperation with the other department/overseeing the technical issues.

• To support and assist any other additional tasks requested by the Director of Revenue

Qualifications

• Bachelor’s degree in Hotel Management, Business Administration, or related field preferred

Decision Making Responsibilities (Decision Rights) –

• Department Budget

• Guest’s requests

• Within the authority as assigned for Hotel Band 6 role

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.