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MCMC Patient & Visitor Services Representative in The Dalles, Oregon

Mid-Columbia Medical Center believes in providing exceptional health services and experiences through person-centered care. Our hospital, specialty clinics, physicians and employees make up a one-of-a-kind healthcare system that is unique to the Gorge. With a philosophy built around person-centered care, you can look with confidence to MCMC as we redefine what it means to be a healthcare employee in the 21st century.

We are seeking a PVS Rep to join our PVS department. This position is Part Time with 16 hours per week and is eligible for a 13% pay differential in addition to the base salary in lieu of benefits. We're looking for compassionate, enthusiastic, and dependable candidates that are team players with a positive attitude.

Perks of working with us: amazing work-life balance with flexible schedules. The best part is that you work with great people daily! If you want to be a part of a fantastic team and experience an uplifting, and gratifying work environment – come work with us and share your talent and skills.

In return we offer:

Part Time employees still qualify for benefits such as:

  • Contribute to Employee 401k Retirement Plan

  • Receive all the benefits of the Employee Assistance Plan

  • Employee Preventative Benefits

  • Employee Hospital Discounts


Mid Columbia Medical Center is located in The Dalles, Oregon. We work, live, and play in the scenic Columbia River Gorge, Oregon. Located 85 miles east of Portland in the majestic Columbia River Gorge, The Dalles features old-growth forests, rushing waterfalls, and year-round access to outdoor recreation, including downhill and cross-country skiing, world-class water sports, and miles of hiking and mountain biking trails. The area boasts award-winning wineries, and, most importantly, warm, friendly people.

This position is responsible for greeting, interviewing, and registering patients; arranges for admission to hospital, obtains and records pertinent identifying information, assembles all admitting paperwork, provides HIPAA information to patients and collects co-pays or deposits.


  • High School diploma or equivalent required.

  • One year of college coursework or college level coursework in Health Records preferred.


  • National Certification of Healthcare Access Association preferred.


  • One year customer service experience required.

  • One year experience in healthcare or equivalent background preferred.


  • Demonstrates ability to communicate effectively verbally, via telephone and in written form.

  • Ability to communication in a clear and accurate manner, using appropriate tone and volume.

  • Ability to communicate in calm, succinct, professional manner.

  • Ability to withstand varying job pressures and organize/prioritize related job tasks.

  • Ability to perform multiple tasks, develop new skills and adapt to change.

  • Ability to identify alternative means of communication as needed.

  • Keyboarding of 40 wpm and PC based computer skills.

  • Operation of collection in various forms and bank deposit reconciliation tasks.

  • Ability to navigate the health insurance market, insurance websites and available products.

  • Ability to work in fast paced, stressful and potentially hazardous environment, and take appropriate action.

ID: 2023-6553

Shift: Varied

Salary Grade: 26

External Company URL: www.mcmc.net

Street: 1700 E. 19Th St.