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Amazon Outbound Area Manager, Worldwide Operations in Tepotzetlan, Mexico

Description

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager working to be the most customer-centric company on earth. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations.

As an Outbound Area Manager in a Fulfillment Center, you will be in charge of part of the operation of our work centers during an assigned shift. These operations involve the management of human, technological and physical resources to ensure the correct execution of the daily operation plan aligned with results.

Within these functions you will be mainly in charge of:

Continuous improvement Pillar:

  • Propose, plan and execute continuous improvement strategies that seek continuous operational efficiency.

Industrial Safety Pillar:

  • During the shift, you are the main person in charge of safeguarding the well-being of the personnel under your charge, being directly or indirectly hired by the company.

Talent Management Pillar:

  • Being a Manager at Amazon is a privilege and a responsibility, as a Manager, you will be focused on hiring and developing a workforce who will become the next Amazon leaders.

Operational Pillar:

  • Review the operational forecast and determine productivity requirements for the operation.

Job requirements:

  • This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts

  • Ability to work overtime both in peak season and as needed.

Key job responsibilities

  • Day-to-day management of the site, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

  • Lead a direct/indirect team to ensure that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.

  • Support and assign job duties to process assistants.

  • Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.

  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed

  • Create, manage, and support recognition and communication programs

  • Ensure procedures are followed for building security and product loss prevention

  • Partner with the management team to establish and maintain quality control standards

  • Owns accountability and continuous improvement of Quality & Safety KPIs

Basic Qualifications

  • Bachelor’s Degree or 2+ years Amazon experience.

  • 2+ years of Career related General Experience or 2+ years’ experience in a similar role

  • 1+ Years supervising a direct team

  • English Intermediate-Advanced (B2+)

  • Spanish Fluent

Preferred Qualifications

  • English B2
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